Ban limits?

[toanuju22]

Originally Posted by Dockwrecker The Privateer

wow thats a bummer ,but they wont respond...... perhaps you should state the facts again .... did you say that it must have been a mistake or an error?

Ok , I can restate everything that has happened these past few weeks

Week1
---------
Thursday account terminated-
Revived this message

_______
Dear toanuju22,

We are writing to inform you that based on a violation of the WDIG Terms of Use we have terminated your Disney.com account.

http://disney.go.com/corporate/legal/terms.html

In order to comply with your account termination, you must immediately cease use of all WDIG Sites and destroy all materials obtained from such sites and all copies thereof, whether made under these terms of use or otherwise. Any future attempts to obtain and/or access a Disney.com Account will be denied.

All rights are reserved.

Thank you,
The Disney Online Team
_______________

Same day contacted guild on other account to try and explain what had happened.
Sent Disney 2 emails , 1 from contact us, the other from my hotmail email and called POTCO only telling me to send them an email.
Friday.
Waited for replys while in school.
Returned home and revived a reply on my contact us message.

Dear toanuju22,



We take the safety of our guests seriously, and reserve the right to suspend or terminate any account for failure to comply with our Terms of Use, House Rules, or for any other reason whatsoever. To further assist you, please refer to the following documents you agreed to during
your registration:

Member Agreement: http://disney.go.com/pirates/online/...agreement.html
Terms of Use: http://home.disney.go.com/guestservices/termsofuse
House Rules: http://home.disney.go.com/guestservices/netiquette

Please be aware that we will not be lifting this termination, and that future attempts to create a Pirates Online account may be denied. If you have any further questions regarding your account, please write a letter to our Corporate Offices at the address below. We will not be able to further assist you with your account via e-mail, and further inquiries may not be responded to.

The Walt Disney Company
c/o Disney's Pirates of the Caribbean Online
500 S. Buena Vista St.
Burbank, CA 91521-7691

Have a horrible day,

POTCO staff-

Called POTCO again with the same reply of "Send us an email"

Week2
Monday -
My mom sent 2 emails to POTCO
Tuesday -
I send 2 Emails to POTCO
Wednesday -
Me and my Mom wait for a reply
No reply received.
Thursday-
My mom calls POTCO with that same bloody answer to send them an email.
Friday countless emails are copied and pasted 3 phone calls to pirates
Week3
No replys
Week4 more emails sent by me and my mom including a call

Week5 no replys received what so ever.

That's the best I can do to sum it up I might be short a part in there but I'm rather tired and feel sick.

So far I even tried to call POTCO today and they bloody told me to email them
So I'll try tomorrow before my mom can use her connections with Disney to get me an explanation, lucky she grew up in L.A. .

[Juliana Maria]

Sounds like you have should ask for a manager of some sort because all your going is in circles. From the sound of it, they aren't responding to your emails because of your termination. You either have to explain that to the rep or ask for their manager, otherwise you will continue to go nowhere with this.