Crashing at Skeleton Bosses?

[katbluedog]

Every single time I go to Darkhart, my game goes to a black screen and crashes. It happens at Bonerattler too.I play in desktop mode and I can't fix it. It doesn't matter if I go to the boss myself or teleport to a friend. I was able to attack Bloodless and General Hex without crashing. I have tried redownloading the game and it still happens. I have sent in many bug reports but I have been ignored. Any suggestions on how to stop this glitch?

My live chat fixed the problem. He stayed on the chat until I got to where the game crashes. I used a swift foot to get there faster but I can't believe he waited.

Sean: Hello Kathy!
Sean: Thank you for sailing into Live Chat!
Kathy: Hello!
Sean: It looks like you are having some trouble with the game crashing while crossing swords with the undead.
Kathy: Yes I am.
Kathy: My game crashes when I try to attack Darkhart or other bosses.
Sean: Are there any error messages after you crash out of the game?
Kathy: Pirates Online has encountered an error.
Sean: Alright Kathy, can I have you bring up the Pirates Online launcher but not launch the game?
Kathy: Yes I have it open now.
Sean: Let's click on the Graphics Option button.
Kathy: Okay it is on Open GL
Sean: Let's click on DirectX 9 and then click Continue.
Kathy: Okay I clicked it.
Sean: Now let's see if you still crash out of the game.
Kathy: Do you want to log on now?
Sean: You will need to log on and give it a try as we need to see if this happens on your end.
Kathy: Okay logging on now.
Kathy: Game is loading.
Sean: Sounds good.
Kathy: Okay. Do you want me to see if it crashes at a boss?
Sean: Yes, go ahead and go to wherever it seems to be crashing.
Kathy: Okay my game is loading now.
Sean: How's it coming Kathy?
Kathy: Almost there.
Kathy: No crash at Darkhart!
Sean: Great!
Kathy: Thank you so much.
Sean: No problem! Let us know if anything else happens with the game and we'll look at some other things, but it seems like you are all set for now.
Kathy: Okay thanks for helping!
Sean: No problem, fair winds!

[charles gunfury]

lol they seem like they want to help u :P that ant normal for potco usually they use pre typed messages

[Roger Sharkshot]

NO that is only in email form live chat for is actually pretty good good responses and they solve problems. WOOT Live Chat People Save The Day Again.

[katbluedog]

I had the transcript emailed to me. I can't believe that he waited for me to get to a skeleton boss. He was so nice.

[SEAKING23]

The live chat people are so friendly and helpful i can't believe they are human.

They have solved my issues EVERY single time! Whatever POTCO is paying them, it isn't enough!