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#1
07-01-2010, 06:25 PM
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I lost my membership with 8 months left!
Title says it all. I logged on today and it said I had Basic Member Access! What happened? I had 8 months left! So what the heck happened??? Any help is appreciated very much.
Nate |
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#2
07-01-2010, 06:30 PM
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That happened to me too! I think it is the network problem they are having. Don't worry; when they fix the network problem, you should have your unlimited back. I am basic at the moment due to the same reason as you; I was so surprised when I came online and I had basic! xD
Anyways, it's not anything big to worry about. You should get it back soon. |
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#3
07-01-2010, 06:34 PM
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Ok, thank you very much! That really makes me feel good. At least somebody didn't hack my account or something....
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#4
07-01-2010, 06:38 PM
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Have you guys contacted Disney on their Live Chat?
They need to be aware of this so they can fix it. Also be sure that you go on the POTCO website and look in Manage Account and be sure it says you still have more time on it. |
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#5
07-01-2010, 06:38 PM
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I have the same issue as you two, and their web site isn't working any better.
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#6
07-01-2010, 06:39 PM
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I can't get on to Manage Account or Account Manager. Their site is having issues right now...
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#7
07-01-2010, 06:40 PM
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You are not alone guys, all four of our family accounts have reverted to basic and the Potco site won't allow us to log in either! So no Live Chat support as that needs yuo to log in first... These trans-atlantic support calls to Disney are getting to cost more than the game!
__________________
Sven Scurvyswine - Level 50 Pirate Master (Is An Evil Pirate) |
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#8
07-01-2010, 06:44 PM
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Same here, I can't get on to the site and Live Chat came up with this... http://piratesonline.go.com/v3/#/help/live_chat.html
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#10
07-01-2010, 06:47 PM
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Message at the top of the screen:
We are currently experiencing unexpected network issues (outside of our control). You may experience interruptions during your gameplay today. Rest assured we are doing everything we can to quickly resolve the problem. We apologize for any inconvenience and appreciate your patience! They are aware of it then. Wait until this clears up and see if you guys have Access again, if you do not, then try to contact them. EDIT: I just got word from a friend that this is occuring on ToonTown as well, so it's not just this game that's having problems apparently. |
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#11
07-01-2010, 06:54 PM
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Well, considering that I'm losing this game time, I better get a free day added to my account XD But, yeah, this stinks. First I logged in and I was basic, now I can't even get past the launcher window. Please fix this soon Disney, this is my last day playing for a week!!!!
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#12
07-01-2010, 06:56 PM
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Quote:
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#14
07-01-2010, 07:00 PM
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Actually, I think this has happened before. I'm basic too, btw. But hey, at least I know how to cope with it a lot better than you blokes! Hahaha. Andrew, I think this may put a little crimp in your plans though....
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#15
07-01-2010, 07:00 PM
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Quote:
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I lost my membership with 8 months left!
Linear Mode
