AVG Antivirus detects POTCO as malicious (INFO)

[Bilgepump]

I don't run any sort of anti-virus software. At all.

I've never had any problems. Ever.

How?

My router blocks people trying to open a connection to my machine.
I don't use Internet Explorer.
I don't use Outlook.
I don't randomly click on whatever attachments that people send me via email.
I keep up on the security patches.

That's it, really. Do that, and you'll be fine.

[Kat Sheffield]

The program runs itself. No annoying pop up messages, it doesn't mess with the game play (unless it updates, then of course you'll lag for just a few seconds there), but it's basically just install, set up and go. And it has 7 providers - IMs, net shield, specific Outlook protection, basic net protection, P2P monitoring, just to name a few. I haven't tinkered with it since setting it up, no need to once you apply your personal settings.

Good luck with it Angel.
And I see that Bilge likes to live dangerously. lol. Glad that's working out for you, but I am far too paranoid to go commando out there, so to speak!

[Jade Macmorrigan]

ok so :

#1: if i uninstall Pirates and reinstall it will i lose everything i did so far?

#2 : if i pay for AVG can i somehow turn it off, the back on AFTER reinstalling Pirates???

HELP!?

pleeeeeeeeeeeease???

[Kat Sheffield]

As far as I know, everything for POTCO is stored on the servers, or however you would say that. Our characters are not saved internally on our own computers, otherwise we wouldn't be able to access our pirates from other computers. So deleting the game won't affect your characters as far as I can tell, however, I would wait for someone us to back me up on this one... just in case. lol

[Jack I]

Kat is correct. Everyone's pirate is saved on Disney's database, so uninstalling/reinstalling will not affect any progress in game you have made up until now.

You can turn AVG on and off without paying for it, but due to the current issues the minute you turn it back on the problem will start all over until it is fixed on thier side.

[Jade Macmorrigan]

ok...well that tells me something..so thanks guys! i was just wondering about turning off AVG to reinstall Pirates, because i thought someone said earlier on the thread here that they did it and had no more issues....hmm. might be worth doing anyway just to see...

but thanks again!

[PirateSq]

I got the SHeur.BHDX error last night too.

Today I did an update of my AVG database, then went to AVG's "Virus Vault," restored Launcher1.exe from it. That should do it. No need to reinstall.

Then just to be sure I went to the folder Launcher1.exe is in and specifically had AVG scan it, and it comes up clean now.

[Jade Macmorrigan]

Piratesq you are my new hero!!!!

lol..just tried it and it worked FABULOUSLY. Took me a few minute to figure it out where it was in the vault and how to rescan it butit WORKS!!!! HUGGGS!!!!!
lol...yeah i'm a bit excited...i fixed all by myself! (well with your help that is...lol.)

i SO owe you....

[Dr. Zeppers]

Originally Posted by Jade Macmorrigan

ok so :

#1: if i uninstall Pirates and reinstall it will i lose everything i did so far?

pleeeeeeeeeeeease???

Although I believe you've resolved your problem, this question remained unanswered for this and any other future situations that may arise.

Your pirates are stored on POTCOs servers. Go to any computer, install POTCO, login, and you have your pirates. Nothing other than the game files, screenshots taken, and probably some 'cache' files are on your local computer. So, if you DO have to uninstall/reinstall, you lose absolutely nothing other than the time you took to do it. I havent tried it, but your screenshots would probably remain intact as well, as the uninstall wouldnt know to delete them.

Zeppers lvl 40 - All mastered but lvl 21 cannons
Groggy McJones lvl 26 - All weapons quest/tp quest finished - avoiding story quest
http://pirates.teamofx.us

[Sarah]

Well AVG seems to be back to letting us Pirates run amuk. At least their response time is better that POTCO LOL

(as an old salt, i was totally used to the way avg worked...nothing wrong with avast as far as i could tell, but we old dogs are hard on learning new tricks...hehehehe)

[onyxeidolon]

yeah it really sucks that POTCO isn't saying anything... my fiance had to find out what happened by looking in our AVG logs to find out what had happened to the pirates.exe on our computer and then went to the AVG website to get more info because POTCO isn't posting anything about it... i am really bummed that i can't play the game anymore until the problem gets fixed... this is the first time i have ever played any game like this and even though it was sometimes frustrating, i have been enjoying playing it... and because of this problem, i don't have it to play anymore... so i am crossing my fingers that AVG can come up for a fix for this soon... and someone needs to tell the POTCO people that it isn't nice of them to just keep us in the dark..

[PirateSq]

Originally Posted by Jade Macmorrigan

Piratesq you are my new hero!!!!

lol..just tried it and it worked FABULOUSLY. Took me a few minute to figure it out where it was in the vault and how to rescan it butit WORKS!!!! HUGGGS!!!!!
lol...yeah i'm a bit excited...i fixed all by myself! (well with your help that is...lol.)

i SO owe you....

Arr! Glad to be of help!

[Jade Macmorrigan]

ok Piratesq i got one more question..

i just tried logging into pirates and it did it again...so i just had to go through the whole process again..which i don't have a big problem with but thing is it's still on my virus vault list and i don't know how to take it off completely. i'm thinking it being in the vault still is the reason i had to do this all over again. am i right? and if so how do i get it off there completely to stop having to go thru that whole thing everytime i want to play the game? i don't have the AVG firewall that i can see...so i don't think that's my problem. (yeah that was actually more than one question wasn't it..lol. oops...hee hee...)

[PirateSq]

Heya! Well did you actually update your virus definitions first? Let me give a step-by-step.

1. Open the AVG Control Center (icon down by the clock).
2. Click the "Check for Updates" button or select Check for Updates under the Service menu at the top.
3. If it prompts you for Internet of Folder, choose Internet.
4. If you haven't gotten it yet, there should be a small update available. Select it and install it.
5. Once it completes the update, go to the Program menu and launch the Virus Vault, or select Virus Vault from the list of items and click Open.
6. Find Launcher1.exe in the list (you may need/want to sort it by Date, most recent first).
7. Right click on it and choose "Restore File(s)."
8. Close the Virus Vault and the AVG Control Center.
9. Fire up PotCO as normal!

If you didn't update the virus defs, that'll cause it to keep detecting it once you take it back out of the vault.
I still have it sitting in my vault and hasn't stop it from working, so that shouldn't be a problem.
I hope that helps!

[Nathaniel Wolfson]

Originally Posted by Bilgepump

I don't run any sort of anti-virus software. At all.

I've never had any problems. Ever.

How?

My router blocks people trying to open a connection to my machine.
I don't use Internet Explorer.
I don't use Outlook.
I don't randomly click on whatever attachments that people send me via email.
I keep up on the security patches.

That's it, really. Do that, and you'll be fine.

The I'd say you're extremely lucky. Granted, your good behavior mitigates most of the serious risks, and the fact that you're probably an isolated user who doesn't have to have your machine interacting directly with others helps.

The fact of the matter is what you're doing is akin to saying "I haven't died of old age yet".

It's going to happen. EVENTUALLY. Maybe not today. Maybe not tomorrow. But eventually you, or someone using your machine, will get something.

Originally Posted by Jade Macmorrigan

ok so :

#1: if i uninstall Pirates and reinstall it will i lose everything i did so far?

#2 : if i pay for AVG can i somehow turn it off, the back on AFTER reinstalling Pirates???

HELP!?

pleeeeeeeeeeeease???

You shouldn't have to uninstall anything. And even if you do, all that will happen is that the game will take a while to reload the island maps.

All your avatar(')s(') stats are resident in the POTCO service itself.

Originally Posted by Jack Ironmalley

Kat is correct. Everyone's pirate is saved on Disney's database, so uninstalling/reinstalling will not affect any progress in game you have made up until now.

You can turn AVG on and off without paying for it, but due to the current issues the minute you turn it back on the problem will start all over until it is fixed on thier side.

Note: The problem currently IS fixed.

My laptop with AVG (which actually plays it more beautifully than my main machine), got on last night, updated, and I rebooted (didn't notice the original POTCO-killing behavior until a reboot). POTCO still comes up.

We now return you to your regularly scheduled piracy.

Originally Posted by Jade Macmorrigan

ok...well that tells me something..so thanks guys! i was just wondering about turning off AVG to reinstall Pirates, because i thought someone said earlier on the thread here that they did it and had no more issues....hmm. might be worth doing anyway just to see...

but thanks again!

Note: I'm the one who did it. I did it merely to test whether or not uninstalling the AV program worked in getting POTCO back.

It does.

HOWEVER

I do NOT (and will never) recommend simply getting rid of your AV program simply to play a game. Simply wait the few hours/day-or-so for the updated definitions and find something else to do for an evening.

In any event, the "crisis" is over. AVG's current definitions have fixed the problem.

Originally Posted by onyxeidolon

yeah it really sucks that POTCO isn't saying anything... my fiance had to find out what happened by looking in our AVG logs to find out what had happened to the pirates.exe on our computer and then went to the AVG website to get more info because POTCO isn't posting anything about it... i am really bummed that i can't play the game anymore until the problem gets fixed... this is the first time i have ever played any game like this and even though it was sometimes frustrating, i have been enjoying playing it... and because of this problem, i don't have it to play anymore... so i am crossing my fingers that AVG can come up for a fix for this soon... and someone needs to tell the POTCO people that it isn't nice of them to just keep us in the dark..

Yeah. This is my sole real beef about the whole issue.

Most users, when your app gets broken, don't know (or CARE) that it isn't your fault or beyond your control. YOUR app broke. "Everything else" still works!

This is why I wish they'd have at least put a small notice of the application conflict.

As has been said, the fix is out. Update your definitions, reboot, then go into the virus vault and restore the Launcher1.exe and you're golden.