POTCO Crashing More?

[Ice_Storm]

Me: I sent in a couple of reports after I tried fixing the issue with those instructions sent to me.
Chris: I have a very high latency.
Chris: You ping is around 606.021 ms.
Chris: You may want to contact your ISP.
Me: Hmm... well we just switched to another ISP...
Chris: That may be your problem.
Chris: Contact them and ask them to run a line test.
Chris: Then make sure your speeds are what you pay for.

@ the big text:

Hahaha! This excuse again?

They blamed the ping issue on me every single time because of my "ISP", too.

This is obviously NOT an ISP problem, this is Disney's server towers recieving and registering too many packets at once/being overloaded with packets that it is time for maintenance again.

If you guys remember this notice:

Service Notification (Update)January 31, 2011

Due to upcoming planned maintenance, Pirates Online will be taking outages on the following days and times:

February 2, 2011 - 11:00 PM to 3:00 AM Pacific Times/Los Angeles. Pirates Online will be available during this time but may experience intermittent connectivity issues.

February 7, 2011 - 6:00 AM to 10:30 AM Pacific Time/Los Angeles. Pirates Online will be unavailable.

Please pardon us as we work to improve your experience in the Caribbean.

This was the only REAL maintenance Disney has ever done for the Pirates Online game. And guess what it did...

You got it! It made Abassa ping times always 130ms or lower, playing the game from the East Coast.

Not only that but, even game actions were responding much, much quicker. I couldn't believe how much of a performance increase I got that day during a PvP match. Gosh, I was able to play "High" graphic settings while maintaining a solid 40 FPS in a 3v3 match.

That's how much the lag (ping times) disappeared after this major maintenance.


In conclusion, the tech people blaming it on you, is, most of the time, Disney slacking on their server maintenance to keep the game running at optimal download/upload speeds in retrieving/registering packets sent by our client.


By the way, they probably use Windows Server 2003 or 2005 for their towers.

And probably sharing it with the other Disney games.

Maybe it's outdated technology too. They refuse to upgrade from XP D:.

[HammyTheSquirrel]

Okay... now this is rather strange,... I went online yesterday and probably leveled for about two hours, made a new pirate, and jumped around a few islands without a single crash. o_o

[Ice_Storm]

Originally Posted by HammyTheSquirrel

Okay... now this is rather strange,... I went online yesterday and probably leveled for about two hours, made a new pirate, and jumped around a few islands without a single crash. o_o

It was probably server-related, your computer received a different order in commands to process efficiently, or something with your connection changed/improved.

It could be many things, but these make sense in my opinion.

[Chalupa]

You could also try a wired connection, assuming you are on a wifi connection.

[HammyTheSquirrel]

Hmm... I actually think a lot of this issue is from POTCO. Everyone was fine for a few days and now they're all crashing again... and my internet is acting strange when I try to connect to sites. Could POTCO actually be affecting internet connections at all?

[HammyTheSquirrel]

Hmm... thanks to Sharky, my issue is resolved... ~_~ apparently I had to change the graphics setting to fix it.

[Richard Keelhawk]

Originally Posted by HammyTheSquirrel

yeah... I have been getting tons of those kind of things when I crash. I have probably sent in about 15 bug reports by now. >:O

I cant report bugs cause it keeps rejecting to stop cross site scripting wut?

[Chalupa]

Originally Posted by HammyTheSquirrel

Hmm... thanks to Sharky, my issue is resolved... ~_~ apparently I had to change the graphics setting to fix it.

Didn't you crash like 10 times today?

[HammyTheSquirrel]

Originally Posted by Chalupa

Didn't you crash like 10 times today?

YOU saw ten.... I experienced about 20-30.

[Captain Sharktooth]

I'm definitely crashing more. With the browser, I maybe crashed once or twice. Now, it doesn't come as a surprise when I crash around 5 times a day.

[HammyTheSquirrel]

Originally Posted by Captain Sharktooth

I'm definitely crashing more. With the browser, I maybe crashed once or twice. Now, it doesn't come as a surprise when I crash around 5 times a day.

Aye... I had been thinking about that. I was starting to remember how I would never crash while playing through the browser unless my internet started acting weird... maybe there's an issue with the launcher connecting to the internet? :O

[Ice_Storm]

Originally Posted by HammyTheSquirrel

Aye... I had been thinking about that. I was starting to remember how I would never crash while playing through the browser unless my internet started acting weird... maybe there's an issue with the launcher connecting to the internet? :O

No.

This problem started occuring after a small patch from last week or two that is causing the game:

• To NOT load into PvP matches
• To crash when the game is first loading up after login
• To give you the message "There was a problem going to the destination"
• To give you high ping times (Exceeds 1000ms at times)
• To give no support via Live Chat for subscription refund

Man, I honestly can't believe that small patch caused so much more problems to arise. They should have did a rollback last week. It's terrible.

[Platinum Pirate]

Most curious after reading these posts, "Has the latest game update in December resolved many of these issues?"

[HammyTheSquirrel]

For my part, the lag has been reduced very much, but crashing still occurs due to newer issues with the update.

[leo]

Even with some lightspeed internet you will still lag. I have 27 mb/s download speed and 4.6 upload speed last time i checked. I checked my ping and got a line quality grade A with my ping being 14, 2 jitter and 0 pocket loss. These good results are because i pay extra for my internet. But this shouldn't even be an excuse for them because most games will run perfectly fine with anything above 2 mb/s...even when there are like 50+ people in one spot.

This site will tell you:
http://speedtest.net/

If Disney goes against your results here than you know they don't know what they are talking about.