Pirates Crashed My Computer?

[catherine sunhayes]

I just reinstalled Pirates, and it's been crashing my whole computer when I play. I used to have a specific vista launcher that worked perfectly because I always had this problem in the past but I cannot find that download link. Does anyone have the link or another workaround to this problem? Thank you

[akamystic]

There is only one launcher available. What do you have the graphics set for? Do you have the latest drivers for your video card? Any other problems outside of POTC on the computer?

[catherine sunhayes]

Graphics are low, not sure where to find the graphic card info, could you help? And no problems outside POTCO.

[catherine sunhayes]

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.110617-0336)
Language: English (Regional Setting: English)
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
BIOS: Default System BIOS
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5600+ (2 CPUs), ~2.9GHz
Memory: 4094MB RAM
Page File: 3370MB used, 5033MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

Card name: ATI Radeon HD 4600 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9498)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9498&SUBSYS_E920174B&REV_00
Display Memory: 2296 MB
Dedicated Memory: 504 MB
Shared Memory: 1791 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd 64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,ati umd6a.cap,atitmm64.dll
Driver Version: 8.17.0010.1052 (English)
DDI Version: 10.1
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 10/26/2010 21:54:22, 645120 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-D7D8-11CF-E770-2AC9BEC2C535}
Vendor ID: 0x1002
Device ID: 0x9498
SubSys ID: 0xE920174B
Revision ID: 0x0000
Revision ID: 0x0000

[akamystic]

Did you have any issues like this when you previously played? I'd start off be uninstalling POTC and then reinstalling. Make sure you remove any files left over in the Disney POTC folder (under program files).

[catherine sunhayes]

Yeah it did this to me before, like a year and a half ago? And I searched something like "pirates online vista installer" and i found a post on here that linked to a launcher that was supposed to fix vista problems, and it worked. but i'll try uninstalling.

Edit; Uninstalling and Reinstalling did nothing. Still same problems. Updated video card, still problems. This is irritating, I just payed for membership after all. :/

edit 2; found this in my logs, unsure what it means though..
:10-30-2011 21:28:11 :display(error): The application requested harware acceleration, but your OpenGL
:10-30-2011 21:28:11 :display(error): driver, GDI Generic, only supports software rendering.
:10-30-2011 21:28:11 :display(error): You need to install a hardware-accelerated OpenGL driver, or,
:10-30-2011 21:28:11 :display(error): if you actually *want* to use a software renderer, then
:10-30-2011 21:28:11 :display(error): alter the hardware/software configuration in your Config.prc file.

[lerzba]

Sounds more like a graphics problem to me, have you tried switching the graphic options when you start up the launcher?

When you start the launcher, go to graphic options at the bottom of the launcher. I'm guessing you have Open GL marked. Try switching the graphic options from Open GL to Direct X and let me know if it changes anything.

[catherine sunhayes]

Still crashing...this time, when i booted my computer up again, it crashed again before i even got to the desktop. pirates seems to trigger the crash at first but then it continues to crash, and then its all right until i try to play pirates again.

[lerzba]

Not sure so sure, has it ever worked before without the vista launcher?

[richfireskull]

It could be a virus of some sort and it just looked like pirates was causing the crashes. If you can, put the hard drive in another computer and run something like AVG or adaware on that drive. Hope this helps.

[catherine sunhayes]

I don't think it worked without the launcher I downloaded that was supposed to be for vista or whatever. I absolutely cannot find it anywhere so I don't understand...and I'll run some virus scans and stuff and see what I can do.

[richfireskull]

Catherine, I just thought of something. Your CPU could be over heating.... how long did the computer stay on before a crash normally?

[Ice_Storm]

Originally Posted by catherine sunhayes

Still crashing...this time, when i booted my computer up again, it crashed again before i even got to the desktop. pirates seems to trigger the crash at first but then it continues to crash, and then its all right until i try to play pirates again.

Sounds like infected Windows files to me.

[Ice_Storm]

Originally Posted by richfireskull

Catherine, I just thought of something. Your CPU could be over heating.... how long did the computer stay on before a crash normally?

Yeah, it could be overheating, it could be the graphics driver, it could be BIOS malfunctioning, it could be a virus/spyware/malware, it could be tons of things.

It would be easier if we could physically check the hardware and probably find a solution faster.

But alas, this is the internet.

[Ice_Storm]

Originally Posted by catherine sunhayes

I don't think it worked without the launcher I downloaded that was supposed to be for vista or whatever. I absolutely cannot find it anywhere so I don't understand...and I'll run some virus scans and stuff and see what I can do.

If you need the download link for the live launcher, here it is: