POTCO Maintenance/Game Reset *merged*

[maggie mae]

I was on this morning and I had zero level. I made a bug report, included a screen capture and spoke with live chat as soon as they opened up. Now I see that the game is down again. Before the roll back I was only about a 1000 points away from level 30, the roll back put me back into level 28, (the first 25 percent). I worked hard to get to 30 level again so I could get the staff. I got the staff last night and leveled it to level 2. Even picked up the ravens cove quest. Now that its down again I really hope I dont have to do all of that again. In the month that Ive been playing there has been alot of problems and issues. Please tell me this is not normal to have all these issues. Thanks