Sheur2.QLA Virus Found in Pirates Online (Merged)

[Sarah]

Happens all the time when AVG does and update. Here's the fix:

Starting Out:

1. Open AVG to the System Overview.
2. Go to "Tools > Advanced Settings".
3. Look for "PUP Exceptions" and Open It.
4. Click "Add Exception". When it brings up the little box asking for the file path, enter "C:\Program Files\Disney\Disney Online\PiratesOnline\Launcher1.exe".
5. Let it register where the file is located, then click ok and apply.
6. Now stay in the Advanced settings menu and go to "Resident Shield > Exceptions"
7. Click "Add Path" and navigate it to "C:\Program Files\Disney\Disney Online\PiratesOnline\"
8. Click apply, and attempt to open Pirates Online! It should open up from your Desktop. If the desktop button does not work, go to, Start > All Programs > Disney Pirates Of The Caribbean > Pirates Of The Caribbean Online.

So there you have it. That's how you Configure AVG to Work with Pirates Online.



and:

1. Open the AVG Control Center (icon down by the clock).
2. Click the "Check for Updates" button or select Check for Updates under the Service menu at the top.
3. If it prompts you for Internet of Folder, choose Internet.
4. If you haven't gotten it yet, there should be a small update available. Select it and install it.
5. Once it completes the update, go to the Program menu and launch the Virus Vault, or select Virus Vault from the list of items and click Open.
6. Find Launcher1.exe in the list (you may need/want to sort it by Date, most recent first).
7. Right click on it and choose "Restore File(s)."
8. Close the Virus Vault and the AVG Control Center.

Done
Fire up PotCO as normal!

[Pedrooko]

Thanks Sarah, it worked! Did this happen to you?

[Maximvs]

Originally Posted by Pedrooko

Thanks Sarah, it worked! Did this happen to you?

Its been a problem for some time with the game - anyone using AVG has to make sure they do these steps (and also watch out for AVG updates in case the settings need to be re-done)

[Basil Dreadflint]

Sarah gave out tech support???? And it WORKED???

(Just teasing.)

[Rapidy]

I had the same problem today. Thanks Sarah!

[Davy Keelhawk]

THANK YOU i JUST had this problem

[JadeMcHawk]

If ya wake up and find ya can't connect and your shortcuts no longer work...
It's just AVG thinking POTCO is a trojan, again ....

* rolls eyes *

Jade

[Sarah]

Yes, it's happening again. If you need help fixing the problem, please see here:

http://www.piratesonlineforums.com/f...ewpost&t=12264

[BigJohn]

Originally Posted by Ethan

Oh yea baby! I got the fix for AVG! I'll list the Steps you need to take to let it run Pirates.

Starting Out:

1. Open AVG to the System Overview.
2. Go to "Tools > Advanced Settings".
3. Look for "PUP Exceptions" and Open It.
4. Click "Add Exception". When it brings up the little box asking for the file path, enter "C:\Program Files\Disney\Disney Online\PiratesOnline\Launcher1.exe".
5. Let it register where the file is located, then click ok and apply.
6. Now stay in the Advanced settings menu and go to "Resident Shield > Exceptions"
7. Click "Add Path" and navigate it to "C:\Program Files\Disney\Disney Online\PiratesOnline\"
8. Click apply, and attempt to open Pirates Online! It should open up from your Desktop. If the desktop button does not work, go to, Start > All Programs > Disney Pirates Of The Caribbean > Pirates Of The Caribbean Online.

So there you have it. That's how you Configure AVG to Work with Pirates Online.

Sorry it took so long, but those Disney Live Support People are bad...

^^Give that man a Ceee-gar! I had AVG anti-virus pop-up with a nice red window screaming trojan horse found with launcher.exe last night!!
Initially I was like, aw man your joking, after some super-antispyware scanning, there was no trojan found?
Confused I was, clicked on update my AVG, apparently all was well.
Still had trojan window message though. Trolled through here last night and found solution. The e-mail from AVG was not helpful as it stated detection was correct but could've been a false positive!!
^Followed Ethan's bit above and it solved the problem instantly!
Shame the scanning and trolling took so long, by the time it was fixed it was midnight! Another late gaming session took place needless to say though!

[Maximvs]

Also see the following threads on the Norton Anti-Virus Fix for any more informaton required:

http://www.piratesonlineforums.com/f...887#post149887

http://www.piratesonlineforums.com/f...ad.php?t=12283

[Davy Keelhawk]

grrr yea i had it to, but its all good now, all you have to do is:

1) restart the computer

2) uninstall potco

3) install it again

4) put potco as an exeption on avg

[Chris]

Bah it got me too! Oh well I will just hope for an update.

[Jade Macmorrigan]

WAIT! where and how do i find this???

"7. Click "Add Path" and navigate it to "C:\Program Files\Disney\Disney Online\PiratesOnline\"

i know just enough about computers to get into trouble... and i got as far as the "add path" part under the resident sheild exceptions... i can't find the disney file and have no idea where to look...

[Davy Keelhawk]

IT HAPPENED ANGAIN, avg is REALLY starting to tick me off

[BigJohn]

Originally Posted by Jade Macmorrigan

WAIT! where and how do i find this???

"7. Click "Add Path" and navigate it to "C:\Program Files\Disney\Disney Online\PiratesOnline\"

i know just enough about computers to get into trouble... and i got as far as the "add path" part under the resident sheild exceptions... i can't find the disney file and have no idea where to look...

I will post a screen dump, its really easy and satisfying as well, as AVG is being paranoid just now.