Closed down, or am I being shafted?

[StellaInTheSky]

If it makes you feel any better, I usually have to go through the log-in process 10-20 times depending on the day and time of day. I type my password and the log screen flashes but then says its encountered an unexpected error and gives me the bug report webpage. I've gotten on Live Chat and they just tell me its either my driver needs updating (not true) or...not even kidding, "they have no solution for the problem".

So essentially I spend quite a bit of time just logging in. Refunds would be very nice when this stuff happens...

[Dr. Zeppers]

Originally Posted by StellaInTheSky

Refunds would be very nice when this stuff happens...

Refunds may be in order if it something that POTCO has control over, as in a problem on thier end extended over time. However at this point im not entirely sure the problem is on POTCO's end, although Achilles stated that it was. Live Chat should have known that was the case however and indicated such if that was the case. If it was a problem with POTCO, it appears to be resolved now.

If you have always had these issues with login (member stating having to always try 10-20 times) then the problem is likely a local/networking related issue, as its not a common occurrence with the game system. Maybe try updating your system with all windows updates, old security certificates etc may be contributing to this. Also check your systems date (including year), make sure it has not changed to something obscure by mistake or freak occurrence.

[MacIronhawk]

Originally Posted by OFxZeppers

Refunds may be in order if it something that POTCO has control over, as in a problem on thier end extended over time. However at this point im not entirely sure the problem is on POTCO's end, although Achilles stated that it was. Live Chat should have known that was the case however and indicated such if that was the case. If it was a problem with POTCO, it appears to be resolved now.

When VMK closed for good no one got refunds. I don't think POTCO would do this just because a few people can't log in.

If it were for everyone then I can see them doing a "small" refund.
I just don't see disney giving refunds.

I can log in fine. It must be on your end. I had the same problem a few months ago.
If you've always had this problem it might be good to upgrade your graphics driver and work on spending some money for more memory for your computer.