My closet is full, how do I get my special edition bandana?

[Dr. Zeppers]

My OFx Zeppers pirate, has:

1 starter hat
1 purchased hat
3 quested hats

A total of 5.

I dont mind selling the purchased item, but I would still have 4 item limit, and would have to delete one of my 3 quested hats that i'd worked hard for.

After having read GM Roberta Roberts response to the question on the Grog Blog prior to the event which read:

ADMIN GM Roberta Roberts
The Gold Skull Bandana will automatically be added to your inventory when you visit any Tailor to pick it up. Don't worry - you won't need to delete anything to get it! We look forward to seeing all you Pirates on Tortuga and come dressed to impress!

The fact I had to delete/sell anything was extremely disappointing.

So.. here we go...


Original Message to POTCO:
------------------------
Email Address : xxxxxxxxxxxxxxxxxxx

From Name : Zeppers

Comments or Questions : Greetings, I appreciate all you folks do, but
to offer us special collectors items that will not fit in our closets
after we have done the clothing quests in the game is rather
disheartening. This must be fixed. Either we should be able to get
this one item without having it effect inventory, and/or quest items
should not be counted as items in our inventory, or the simplest fix
seems to me, that since your system obviousy supports more than 4 items
(i have one pirate with 5 due to questing) just raise this limit.

This has been a complaint for a long time. Even your Grog Blog
representative said we should be able to get this irregardless of
inventory.. FIX IT!!!

Thank you,

Zeppers



POTCOs Response:

Dear Zeppers,

Thank you for your recent message. A Pirate's style is a very important
indicator of who they are in the Caribbean, so we definitely understand
your concern in this matter!

Unfortunately, there is a known issue regarding the Golden Skull bandana
at this time. Though it is designed to be awarded to your inventory
automatically in the same fashion that your quest items had been
awarded, there was an issue that occurred when it was released to the
tailors. At this point, our engineers are working to resolve the issue
with this and have, in the meantime, made the bandana available for
'purchase' for those who already have a free space available.

Since this is an exclusive item and available only for a limited time,
our engineers are working hard to release a fix for the original issue,
and make it so that the bandana is awarded automatically without taking
up a space in your inventory. Additionally, we have escalated the
information you've provided to us
directly to our engineers so they are aware that you have not been able
to receive this bandana as of yet. Once the issue has been resolved,
you'll see an announcement posted in the Release Notes at the URL below:

http://apps.pirates.go.com/pirates/v...easenotes.html

We appreciate your continued patience as we work to resolve this issue,
and hope to see you wearing your exclusive Golden Skull bandana in the
Caribbean soon!

Thank you,

Patricia
Pirates of the Caribbean Online

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Hopefully there is some light at the end of the tunnel, and all of us pirates with full closets will be able to get thier special edition bandana.