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  #17  
Old 11-09-2011, 05:12 AM
Ice_Storm Ice_Storm is offline
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Join Date: Jul 2011
Location: Playing PVP
Posts: 415
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Quote:
Me: I sent in a couple of reports after I tried fixing the issue with those instructions sent to me.
Chris: I have a very high latency.
Chris: You ping is around 606.021 ms.
Chris: You may want to contact your ISP.
Me: Hmm... well we just switched to another ISP...

Chris: That may be your problem.
Chris: Contact them and ask them to run a line test.
Chris: Then make sure your speeds are what you pay for.
@ the big text:

Hahaha! This excuse again?

They blamed the ping issue on me every single time because of my "ISP", too.

This is obviously NOT an ISP problem, this is Disney's server towers recieving and registering too many packets at once/being overloaded with packets that it is time for maintenance again.

If you guys remember this notice:

Quote:
Service Notification (Update)January 31, 2011

Due to upcoming planned maintenance, Pirates Online will be taking outages on the following days and times:

February 2, 2011 - 11:00 PM to 3:00 AM Pacific Times/Los Angeles. Pirates Online will be available during this time but may experience intermittent connectivity issues.

February 7, 2011 - 6:00 AM to 10:30 AM Pacific Time/Los Angeles. Pirates Online will be unavailable.

Please pardon us as we work to improve your experience in the Caribbean.
This was the only REAL maintenance Disney has ever done for the Pirates Online game. And guess what it did...

You got it! It made Abassa ping times always 130ms or lower, playing the game from the East Coast.

Not only that but, even game actions were responding much, much quicker. I couldn't believe how much of a performance increase I got that day during a PvP match. Gosh, I was able to play "High" graphic settings while maintaining a solid 40 FPS in a 3v3 match.

That's how much the lag (ping times) disappeared after this major maintenance.


In conclusion, the tech people blaming it on you, is, most of the time, Disney slacking on their server maintenance to keep the game running at optimal download/upload speeds in retrieving/registering packets sent by our client.


By the way, they probably use Windows Server 2003 or 2005 for their towers.

And probably sharing it with the other Disney games.

Maybe it's outdated technology too. They refuse to upgrade from XP D:.
 


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