E-mail message to and from POTCO Staff

[AdmiralSavvy]

I like how some people have decided to take the extra initiative and message Disney to address this new update. However, I agree with the posts above when they say that it's best that they have generic form letters that take 5 seconds to copy, paste, and send rather than spend 15 minutes on every individual message. It would be nice if we were able to have some kind of in-depth answers that were within the rules at Disney; but the chances of that are slim to none. That's just how most MMORPG's operate.

It's annoying that we have something like this happen because of some ignorant brats; and the fact that Disney didn't use common sense and fix the animation, put a control on who can use /coin, etc. just adds onto that frustration. However, like Del said, some of the more prominent MMORPG's like WoW receive hundreds of thousands of emails a day, if not more; here I'm guessing only a few thousand. You would be very lucky to get at least some kind of reply from Blizzard three weeks later, let alone a generic one.

And like Josh said, if Disney did take the time to type up a personalized reply, they would have no time at all to work on the thing we want most: content. It's a small sacrifice that should be made for the sake of productivity.

I understand why you're upset because of it. Believe me, I was quite annoyed (and still am) at the deletion of coin. (For those who know me, it's obvious why, haha.) However, if we're the ones anticipating content, we can't be the same ones constantly reprimanding Disney for not personally replying to messages - that would just infringe on the rate of content released.