Unlimited Membership Reverted

[zakkeh]

Hi all,
I've just joined this site, it looks pretty amazing, and I've also just started playing POTCO. I'd been doing well and bought Unlimited membership and then I logged out for a few hours. Once I get back, my unlimited membership has reverted back to basic...Can anyone help? I've tried re-logging, re-installing and I've sent a query to Disney, no proper response in about 9 hours though. I really can't think of any other way to fix this.

Thanks for any help,
Zakkeh