Ban limits?

[toanuju22]

I was banned a few times , I think it was 2-3 times from POTCO due to various reasons and changing dictionary considering " favorable words ", but just today
I logged on my email and found this strange email from Disney:

Dear toanuju22,

We are writing to inform you that based on a violation of the WDIG Terms of Use we have terminated your Disney.com account.

http://disney.go.com/corporate/legal/terms.html

In order to comply with your account termination, you must immediately cease use of all WDIG Sites and destroy all materials obtained from such sites and all copies thereof, whether made under these terms of use or otherwise. Any future attempts to obtain and/or access a Disney.com Account will be denied.

All rights are reserved.

Thank you,

The Disney Online Team

I'm not sure why my account was really terminated for but I'm getting the feeling
someone hacked my account cause I didn't steal data from POTCO's site.

Anyway my main reason for this post.

Is there a limit on the number of times you can be banned from POTCO
before getting terminated?

A friend of mine was banned 10x and still can log on to the game(even though he rarely does).

I wonder,is there some sort of credit demerit system for POTCO?

Still confused

Nuju

[Li_Wild]

So what was the eventual outcome? Did Disney give you a real explaination, have you need unbanned? Good luck

[Sarah]

To the best of my knowledge, it's not the number of bans alone that determines if Disney will permanantly ban your account. A lot has to do with the severity of the offence. One whopper of a no-no could get you removed immediately, while several little infractions will have no permanant bans, just 24 and 72 hour vacations. If you pile up enough of the little ones though, I'm sure Disney will give you a pink slip. I don't think there's a "magic number". It is probably done on a case by case basis.

[Kruniac]

Originally Posted by toanuju22

I was banned a few times , I think it was 2-3 times from POTCO due to various reasons and changing dictionary considering " favorable words ", but just today
I logging on my email and found this strange email from Disney:



I'm not sure why my account was really terminated for but I'm getting the feeling
someone hacked my account cause I didn't steal data from POTCO's site.

Anyway my main reason for this post.

Is there a limit on the number of times you can be banned from POTCO
before getting terminated?

A friend of mine was banned 10x and still can log on to the game(even though he rarely does).

I wonder,is there some sort of credit demerit system for POTCO?

Still confused

Nuju

I would specifically e-mail a response stating clearly that you won't destroy "any materials", you WILL make another account, and that there isn't anything to stop you from doing so.

I despise the corporate machine e-mails that these people send out.

[Shnoodell]

Originally Posted by Kruniac

I would specifically e-mail a response stating clearly that you won't destroy "any materials", you WILL make another account, and that there isn't anything to stop you from doing so.

I despise the corporate machine e-mails that these people send out.

Then they have the right to block your entire household from all the sites and sue you.


EDIT: another guild master was recently permatelly banned, maybe you can talk to him for advice? I dont know where he went or what happened but if you would like to know who please PM me.

[Kruniac]

Originally Posted by Shnoodell

Then they have the right to block your entire household from all the sites and sue you.


EDIT: another guild master was recently permatelly banned, maybe you can talk to him for advice? I dont know where he went or what happened but if you would like to know who please PM me.

Of course they have the right. It won't happen, however.

IPs can easily be changed, and as for suing me personally..

Rofl. I have nothing. No assets at all. They'll pay more in legal fees than they would -ever- get out of me, bottom line.

What I said was just a personal opinion. Obviously anyone serious about solving the problem of a banning isn't going to do that. However since I don't have an Unlimited account, I would (And will, since I'll probably be banned soon :P ) take those steps.

I mean, if I can't have a good time via the game, I might as well have a good time at the expense of Disney.

[Benjamin Goldeagle]

Originally Posted by Kruniac

I would specifically e-mail a response stating clearly that you won't destroy "any materials", you WILL make another account, and that there isn't anything to stop you from doing so.

I despise the corporate machine e-mails that these people send out.

Like Bart said, I definitely do not recommend doing that. Yes, they CAN stop you from making another Disney account and they will.

I guarantee you, if you try to do that, Disney will only grow more angry and irritated and your chances of at least finding out why you were banned will only decrease even more.

As to why Disney won't even tell you why you were banned? It blows my mind.

Well, toanuju22, I honestly hope you at least find out what went wrong and good luck!

[Bartholomew Foulsteel]

I wouldn't recommend the above suggested course of action. How about calling or emailing them and asking what happened?

[toanuju22]

Originally Posted by Bartholomew Foulsteel

I wouldn't recommend the above suggested course of action. How about calling or emailing them and asking what happened?

I did call POTCO and they said to email them cause phone service couldn't help me.

So , I sent a email to POTCO and got this is return,

Dear toanuju22,



We take the safety of our guests seriously, and reserve the right to suspend or terminate any account for failure to comply with our Terms of Use, House Rules, or for any other reason whatsoever. To further assist you, please refer to the following documents you agreed to during
your registration:

Member Agreement: http://disney.go.com/pirates/online/...agreement.html
Terms of Use: http://home.disney.go.com/guestservices/termsofuse
House Rules: http://home.disney.go.com/guestservices/netiquette

Please be aware that we will not be lifting this termination, and that future attempts to create a Pirates Online account may be denied. If you have any further questions regarding your account, please write a letter to our Corporate Offices at the address below. We will not be able to further assist you with your account via e-mail, and further inquiries may not be responded to.

The Walt Disney Company
c/o Disney's Pirates of the Caribbean Online
500 S. Buena Vista St.
Burbank, CA 91521-7691

Have a horrible day,

POTCO staff-

They refuse to tell me why my account is terminated, even when I said I am Gm of a Guild! I recently sent a Fedex letter to them asking for some bloody reason and am waiting impatiently.

[MacIronhawk]

Originally Posted by toanuju22

They refuse to tell me why my account is terminated, even when I said I am Gm of a Guild! I recently sent a Fedex letter to them asking for some bloody reason and am waiting impatiently.

So because you're a guild master, you deserve to be treated better than everyone else?

Disney doesn't need to tell you the reason why you were terminated, because they "have the right to do what they want with your account". There was something in the guildlines/policies that said that when we signed up for POTCO. Did you use an email address that wasn't yours, or perhaps a macro? Even if you didn't, legally, because you signed up for POTCO, they don't have to tell you anything.

Now to give my own little personal comment here, why is it that I keep on hearing about people getting banned, "with no known reason"? I've been playing the game for a long time now, and I haven't gotten anything. How is it that I'm having no problems yet people keep complaining about getting banned for no reason? Out of thousands of people am I the lucky one to not get banned for no reason?

Sorry guys, but because I've never experienced something like this, I can't really believe what you say. And about that, have a horrible day thing, that was obviously added in. I've seen countless termination posts on POFs' sister site, TTC, and they never end like that. I've also seen a few others on here... and none end like that. Di$ney isn't that heartless.(Only sticking up for them because they finally raised the caps!)

[Dr. Zeppers]

Originally Posted by MacIronhawk

Now to give my own little personal comment here, why is it that I keep on hearing about people getting banned, "with no known reason"? I've been playing the game for a long time now, and I haven't gotten anything. How is it that I'm having no problems yet people keep complaining about getting banned for no reason? Out of thousands of people am I the lucky one to not get banned for no reason?

I dont now know about this particular situation, however I believe its human nature that causes this to happen. In the many years of game moderation, running a gaming clan/guild, etc that I have experienced, I observed that players "KNOW" why they were banned, terminated, etc. The claim of "not" knowing usually is an attempt to portray innocence to ones peers. Disney does give you explanation as to why your banned. And if there are circumstances they do not, the cause for discipline was severe enough that the player themselves know what it was despite claims of innocence. Noone wants to be "Guilty" even when they are caught red handed.

Originally Posted by MacIronhawk

And about that, have a horrible day thing, that was obviously added in. I've seen countless termination posts on POFs' sister site, TTC, and they never end like that. I've also seen a few others on here... and none end like that. Di$ney isn't that heartless.(Only sticking up for them because they finally raised the caps!)

I would have to agree with this. Closing an official correspondence with "Have a horrible day" would most certainly be cause for termination of that Disney employee. If indeed I did receive correspondence ending in this manner, I would be on the phone with customer service immediately, and I would be talking to a manager.

[skullduggery bones]

Originally Posted by MacIronhawk

So because you're a guild master, you deserve to be treated better than everyone else?

Disney doesn't need to tell you the reason why you were terminated, because they "have the right to do what they want with your account". There was something in the guildlines/policies that said that when we signed up for POTCO. Did you use an email address that wasn't yours, or perhaps a macro? Even if you didn't, legally, because you signed up for POTCO, they don't have to tell you anything.

Now to give my own little personal comment here, why is it that I keep on hearing about people getting banned, "with no known reason"? I've been playing the game for a long time now, and I haven't gotten anything. How is it that I'm having no problems yet people keep complaining about getting banned for no reason? Out of thousands of people am I the lucky one to not get banned for no reason?

Sorry guys, but because I've never experienced something like this, I can't really believe what you say. And about that, have a horrible day thing, that was obviously added in. I've seen countless termination posts on POFs' sister site, TTC, and they never end like that. I've also seen a few others on here... and none end like that. Di$ney isn't that heartless.(Only sticking up for them because they finally raised the caps!)

I agree with MacIronhawk. I've been playing since beta and have never had a ban. I'm sure deep down you know what you have done, and why your account has been terminated. I'd respect ya more if you held your hands up and said "yes, I did this or that and got my account terminated. What a fool I am"
And also, being a GM you should be setting a good example to your guild mates!

[toanuju22]

Originally Posted by skullduggery bones

I agree with MacIronhawk. I've been playing since beta and have never had a ban. I'm sure deep down you know what you have done, and why your account has been terminated. I'd respect ya more if you held your hands up and said "yes, I did this or that and got my account terminated. What a fool I am"
And also, being a GM you should be setting a good example to your guild mates!

I'm serious, Disney wont give me a explanation, Even after my mom sent them 2 emails, And with a FedEx letter asking why also that got not reply.

As for setting an example for Korsairs,..... funny thing to say, we don't usually get banned and for being a uncaring Guild, that we are not, just very funny, for only once have I been banned for moving Korsair traditions to the game but on the night I was terminated there was low Korsair " activity" only kicked a member out and had tea with crumpets.

And for expecting to be treated better for being the Gm of my guild, by that I meant to at least give me some more leverage with my amount of suspensions and to send a email to my guild member explaining that I was banned and even why I was. But one cannot hope with Disney, after all auto ban has not worked for a few Korsairs including me.

[ex8404]

Originally Posted by toanuju22

I'm serious, Disney wont give me a explanation, Even after my mom sent them 2 emails, And with a FedEx letter asking why also that got not reply.

As for setting an example for Korsairs,..... funny thing to say, we don't usually get banned and for being a uncaring Guild, that we are not, just very funny, for only once have I been banned for moving Korsair traditions to the game but on the night I was terminated there was low Korsair " activity" only kicked a member out and had tea with crumpets.

And for expecting to be treated better for being the Gm of my guild, by that I meant to at least give me some more leverage with my amount of suspensions and to send a email to my guild member explaining that I was banned and even why I was. But one cannot hope with Disney, after all auto ban has not worked for a few Korsairs including me.

I am not even sure I know what any of that means...

I have to be honest though. I have played POTCO for over a year and a half now and I have never been suspended, banned or reprimanded. My son has played without being punished either. And so has every member of my guild and every member of his guild and all of my friends and the fact is...I don't know a single person who has been banned. Told to take a day or two off, sure but banned? Not a soul.

toanuju22 - You know what you did to get banned. You cheated or hacked or caused trouble or went phishing for personal information or whatever. But you know. Be a big boy and confess. By doing that, you will actually help other pirates who might make the same bad decisions.

I don't believe that someone at POTCO told you to "Have a Horrible Day." But in the event that someone DID write that...It just may be your only way back in. It proves that the person making this ban decision is a bit childish and vindictive. Not at all professional. UNLESS OF COURSE YOU WERE CAUGHT HACKING!!!! Then you deserve to have a horrible day.

As a parent I have to say, "Don't get your MOM involved unless you are telling her the truth. My daughter got kicked off some stupid website years ago and I defended her tooth and nail. And while I was defending her, I found out she was less than truthful. Don't make your MOM look like an idiot dude. OK?

If I turn out to be wrong, you have my sincerest apologies. It's just that something smells wrong here. "Banned for no reason" NEVER happens.

[Lisa]

Originally Posted by ex8404

As a parent I have to say, "Don't get your MOM involved unless you are telling her the truth. My daughter got kicked off some stupid website years ago and I defended her tooth and nail. And while I was defending her, I found out she was less than truthful. Don't make your MOM look like an idiot dude. OK?

I agree.

I've done some pretty stupid stuff in my life, but it was my fault. I got myself into those situations so it was my responsibility to get myself out. There were some pretty crummy lessons to be learned, but rest assured I never repeated those same mistakes again.

From a mother's point of view, I'd help my daughter any way that I could but I would be absolutely furious if I found out she wasn't on the level with me. When our kid is in trouble, every parent kicks into defense mode, and sometimes rightfully so. But if they had it coming, we just end up looking like complete idiots.

If you're being 100% honest, I'm sorry this happened to you and I hope it gets resolved. If not, well... sorry to say this but every action has a consequence.