Went from Unlimited to Basic

[ancrom]

I was recently emailed by Disney telling me they could not process my credit card on file and to call them, so I gave them a call they had an old card number on file and I asked about new content and the nice lady told me that there were a couple new things on the test server, so I replied back I don't want clothes I want content new things to do, She asked me to hold as she was going to check with someone about new things on the horizon. when she came back she said there was nothing new coming up.So I asked her to switch me to basic access and when New Content arrived I would switch back to Unlimited. She said OK and she understood.

Well who knew Disney was so vindictive, First let me say I started basic and went unlimited very soon after so I know what my pirate started with. I am not allowed to wear a hat which came with my original outfit. I no longer have access to my ships any of them not even my my light frigate. Now I know basic access members have at least one ship, I have none and I have no hat they capped some of my skills as I expected but
THEY TOOK AWAY ALL MY SHIPS, HOW CAN I BE A PIRATE WITHOUT A SHIP.
Maybe I'm wrong do basic access members no longer have ships?
oh and I just found out I'm not getting rep for anything I do I went on someone else's ship was using basic cannonball because thats all they left me and everytime a ship sank it would say(+4 basic access) with a bigger (+0) on top of it so I went to padres and killed a couple of veteran's with my sword same thing (+4 basic access) bigger (+0) and my totals did not go up any.
Boy I guess they showed me who's boss.