High Seas Problem

[Dr. Zeppers]

Originally Posted by Vendros

I run Windows Vista Home Edition with AMD Turion 64 x2 and ATI Mobility Radeon x1200 series graphics card.

I have a Dell Inspiron 1701, different Cpu, etc, but it has an ATI Mobility Radeon X1400. It has Vista Home Premium edition OS.

Every time I exit POTCO, the game crashs, I submitted a bug report and was told to update my video drivers. ATI Mobility Radeon chipset is NOT directly supported by ATI, you must get any updated drivers from the manufacturer, in my case Dell.

When I upgraded my drivers as POTCO support recommended, I couldnt sail.. crashed immediately upon hoisting the anchor so to speak. Needless to say, I reverted back to my old drivers, id rather it work, and crash when I exit, than it not work at all.

On my regular PC at home I have an ATI X1950 card, and have never had a single problem.

Zeppers lvl 40 - All mastered but lvl 21 cannons
Groggy McJones lvl 26 - All weapons quest/tp quest finished - avoiding story quest
http://pirates.teamofx.us

[Maximvs]

Not sure there Vend - I have DX10 but forcing it to DX9 in the game using the steps below did solve my sailing issue... it really is too bad that us ATI card users are having such a hard time... I didn't need step 4 from below - just forcing the DX9 worked for me.

Now as for drivers I'm unsure about - I know mine are not the latest - so maybe I got a 'luck card' there by never upgrading them.

*note, steps below are not my credit - just put them here to spread the info so more people looking for answers may find it. Check the thread posted up there... and good luck

1) Go to Start | Programs | Accessories | Windows Explorer.
2) Navigate to C:\Program Files\Disney\Disney Online\PiratesOnline.
3) Double click on game_options.txt.
4) Make sure "state" has "working" on the line directly below it. If you see "attempted_working" change it to "working."
5) Under "api", please change the text from "default" to "pandadx9".
6) Save the file then launch the game.

[Vendros]

Alright, I have actually tried that list you posted. That is what gives me the flashing graphics. No shapes. Just a jumble of colors and lines. So I will try downgrading to an older version of my driver and see if that works. If not, THEN what??? This game needs to be more compatable with all types of advanced graphics cards!!!

[Dr. Zeppers]

Hah, I spoke too soon. After last nights maintenance, I can no longer sail.

I hoped they fixed something last night, they 'fixed' me good... doesnt work here anymore, and since my laptop has that standard error, they will just keep telling me to update drivers that dont exist.

Zeppers lvl 40
http://pirates.teamofx.us

[Sarah]

Originally Posted by Maxximvs

Not sure there Vend - I have DX10 but forcing it to DX9 in the game using the steps below did solve my sailing issue... it really is too bad that us ATI card users are having such a hard time... I didn't need step 4 from below - just forcing the DX9 worked for me.

Now as for drivers I'm unsure about - I know mine are not the latest - so maybe I got a 'luck card' there by never upgrading them.

*note, steps below are not my credit - just put them here to spread the info so more people looking for answers may find it. Check the thread posted up there... and good luck

1) Go to Start | Programs | Accessories | Windows Explorer.
2) Navigate to C:\Program Files\Disney\Disney Online\PiratesOnline.
3) Double click on game_options.txt.
4) Make sure "state" has "working" on the line directly below it. If you see "attempted_working" change it to "working."
5) Under "api", please change the text from "default" to "pandadx9".
6) Save the file then launch the game.

Gave that a check just now as my ship still seems to be at sea....all is good on my end. I think the updates just messed up sailing again. ugh. Been gettin booted from the game each time I try to set sail, and one of my ships is out there in the ocean all by its lonesome.

[Maximvs]

It does appear the latest New Release has returned this Video issue with a vengenance... as once again I cannot sail even with the above fixes (where I have been fine for the last few months with the diagdx9 fix)... and once again I am at a loss...

I did try changing the file back to the default setup, as well as vid card Drivers (both up and back) and nothing - TP Crash (this is new) - Boat Crash.

I did notice this time thought he crash isn't quiet' the same. The first time with this crash was the High Seas screen would be loading and it was almost like the Chat Box or the Map screen or something would appear in the bottom left corner just before the crash...

This time - both in TP and Ship - the Loading Screens come up and then - black. Nothing. For about 3-7 seconds... then I get the Windows Crash Message and out I go...

So I think this is why the DX9 fix / default serttting and my attempts to go back / fourth with drivers had no effect... the issue isn't the same that's for sure. May be related - but its at a different part of the load where its crashing (not to say it isnt a vid issue... just different somehow)

So guess its back to the drawing board... If I get home and still no luck today after last nights fixes then I'll try to old vid card and see (to at least eliminate the Card)... discoveries to continue... %)

[jeff84vw]

I have the same issue. Dell All-in-One w/ATI 2400 HD graphics card. Have tried everything, but can't sail. I'm a bloody land lubber! Online Support at POTC says they're working on a fix for this... fingers crossed it will be soon. It's frustrating to not be able to sail.

[Dr. Zeppers]

Originally Posted by SamuelMcMalley

Hah, I spoke too soon. After last nights maintenance, I can no longer sail.

I hoped they fixed something last night, they 'fixed' me good... doesnt work here anymore, and since my laptop has that standard error, they will just keep telling me to update drivers that dont exist.

Zeppers lvl 40

Well, after a mid-day emergency update that day, I was able to sail again. I changed nothing, they obviously are making adjustments.

Zeppers lvl 40
http://pirates.teamofx.us