Test Release Notes - April 7, 2010 - Discussion

[BayouGirl]

Originally Posted by Jamesvsthekraken

I talked to Live Chat and they said its a graphics issue because they said alot of their guests dont have good graphic cards or they have the game settings on high try turning them on low for now. and this is so ready for live im sick of you guys complaining about it not being ready when else would they do an update on Wednesday Night? they havn't before unless its coming to Live. So despite all thats being said here I will stay with the fact that It will either come tonight or tomorrow to The Live Game.

Remade my test pirate (yet again) this morning. And was making a bug report the second I got her out of her tutorial.

There are a lot of people working hard when they don't even have to, just to make sure this update works right for players like you. This update is BROKEN. They're "complaining" about things that are NOT WORKING RIGHT. It's getting better, yes, thanks to the many hours of hard work by these "complainers". If this update were to go live without all the "complaining", boy would you be having fun.

Think about what you are saying. Do you really want a broken game? And do you really want all of the other players to go through all of the frustrations of getting stuck with paying for a broken game? Is that what you would wish on people?

Patience is a virtue. And this update is still broken. Nobody deserves to have to pay for a broken game. It will come when it's ready, and not before.

[ex8404]

Originally Posted by Jamesvsthekraken

I talked to Live Chat and they said its a graphics issue because they said alot of their guests dont have good graphic cards or they have the game settings on high try turning them on low for now. and this is so ready for live im sick of you guys complaining about it not being ready when else would they do an update on Wednesday Night? they havn't before unless its coming to Live. So despite all thats being said here I will stay with the fact that It will either come tonight or tomorrow to The Live Game.

Sounds like more Disney technobabble. Blame the player, not the game.

If POTCO sends everyone the same packets, why would it matter how I receive them? I might not have a great video card but so what?

If players have their graphics settings turned up so high then why can they be turned up so high? If they don't want graphics dialed up to 11, then DON"T PUT AN 11 ON THE DIAL!

And James, you seem like a good guy. But you need to be patient and understand that if this update comes to live and requires a total reset, then Disney loses money. They won't do that. Be as sick as you want but no one is "complaining about it not being ready." We are pointing out that it is not ready. BIG difference.

The update is a hot mess. Period. Wednesday night's update wasn't just a simple update. It was another complete reset. It wiped out new pirates, sent people back multiple levels, wrecked inventories and even put their boats back to whatever state of disrepair they were in before the RESET. Now...imagine that happening a week from now on the the live servers.

I might be WAY wrong here but it will take at least a week to stabilize this new inventory thing. I hope I am wrong. I hope there is never another reset.

EDIT: This just in...an e-mail from Disney Technical Support on a bug report sent in Tuesday or Wednesday. I honestly forget which...Highlights are mine...

Originally Posted by Tech Support

Ahoy Captain!

We are sorry to hear that you are having issues with the invasions on Pirates Online. We understand how frustrating this can be. The Pirates Online team is currently looking into this issue. All players will receive a fix to this problem in an upcoming patch, which will be automatically downloaded and installed when released. While waiting for the fix, try to log in and out of Pirates since this may also fix the issue.

We appreciate your help and patience in resolving this problem and hope you continue to enjoy your time spent in Pirates Online.

Thanks for your email and we look forward to seeing you sailing the seas of the Caribbean soon!

Razmik
Technical Support Representative

Nice huh? If you ever get kicked during an invasion, just log off! Wait...what?

[muffin pirate]

Awww, how did you stay level 18 and in theives den???? Someone, I think disney...., erased my pirate!!!!

[Sven Osymthe]

I was level 18 and in The Thieves Den for a while. If your pirate was made after this update was FIRST released, you won't have it. If you need re-guilded though, I can invite you.

Resets just send us back to right before the update was available.

[Aliese]

Due to player feedback the "classic" body shapes have been restored to those pirates who were originally created with them.
Please note: there may be subtle animation issues with these older pirate body types

Phew!

I did pop on for a minute and there still are minor changes to the model/textures, though. For example, my girls have elf ears:



This may be a beggar/chooser situation, though, and I should probably just be happy to look relatively normal again...

[Sven Osymthe]

They also sleep with their eyes open too (at least they did, haven't seen anyone yet since the latest reset)

[Dockwrecker The Privateer]

I was just curious...Were there any "subtle animation issues" on "classic bodies" before this update?And by "classic" is Disney referring to the old body types before that body-changing update last year?

[Big Bad Wolf]

One of the bug thatt we are still experiencing and playing around with - voodoo attack on friendly pirates! lol.

attuning a pirate causes both u and him/her to lose 1 hp
notice how on the right hand side of the screen, I was attuned, by um myself.


a few hundred clicks later she's about to die, lol.

[Jamesvsthekraken]

Ok first of all just stop "complaining" if it comes when you guys dont want it to come and we want it to come fine. But i did ask Disney about what you guys were "complaining and pointing out" and they told me nothing is perfect and they cannot fix every single little bug and glitch you guys want to point out in the game. My point being that not everything has to be perfect and la da de la da when this comes to the live game.

[Sven Osymthe]

Originally Posted by Jamesvsthekraken

Ok first of all just stop "complaining" if it comes when you guys dont want it to come and we want it to come fine. But i did ask Disney about what you guys were "complaining and pointing out" and they told me nothing is perfect and they cannot fix every single little bug and glitch you guys want to point out in the game. My point being that not everything has to be perfect and la da de la da when this comes to the live game.

They are capable of fixing the problems in the game, just because they say they "can't" doesn't really mean they can't. Take the graphics for example. They told you that people should just turn the settings down, and that it isn't a problem on their end. However, they told ex8404 that they are working on a patch for that? They said the old models couldn't become the new ones, yet they were for a few days? Pretty much what i'm saying, don't believe everything you hear. Some people on live chat, or in emails will be very informative, meanwhile some will just tell you a random answer to stop the conversation.

Everything doesn't have to be perfect when this update comes to Live, but it better be as good as they can make it. There are a few major and minor bugs that they need to address. Waiting until after releasing them to Live would be a complete waste of time. They have a Test server for a reason.

March 25th was when the release notes for this update were first posted, so it's been 2 weeks exactly. I don't remember the exact amount, but there were between 3-5 days that Test was closed for maintenance, so there were around 9-11 days for a complete change to the game to be tested? I'm just gonna bring this up.. wasn't SvS on the Test server for almost a month before it got released to Live? It went through plenty of testing, and everything seemed fine... yet, once sent to Live, A LOT of bugs eventually came from it. Some of those bugs resulted in a lot of changes. If that shows anything, 2 weeks is NOT enough time for a MAJOR change to the game.


These updates will be here when they have received as much testing as possible, "complaints" are addressed, and the game runs smoothly. Until then, everyone needs to learn to be more patient for these updates. The more "complaints" the better, so what if it possibly prolongs the release date of the update? Testers are there to make sure that the update is as close to perfect as the game will allow.. so until there's nothing to "complain" about, "complaints" should keep coming.

[Beorn]

Originally Posted by Jamesvsthekraken

Ok first of all just stop "complaining" if it comes when you guys dont want it to come and we want it to come fine. But i did ask Disney about what you guys were "complaining and pointing out" and they told me nothing is perfect and they cannot fix every single little bug and glitch you guys want to point out in the game. My point being that not everything has to be perfect and la da de la da when this comes to the live game.

There is no complaining about when it comes. We all want it to come out to live. Most pirates would prefer it came out when it was functional. Any problems that involve a pirates notoriety, or invasions not working, or sailing loot not transfering to inventories are not small bugs. These are major problems. The fact that Stump fight animation isn't working, that is a fairly minor bug and I would be okay with that on live. But I would rather all of these resets and notoriety issues be resolved before putting it out to all the pirates on live. The uproar that would insue over a reset on live would destroy this game. Just keep in mind that the fleets were on test for close to a month and that was a much smaller update than this.

[ex8404]

Originally Posted by Jamesvsthekraken

Ok first of all just stop "complaining" if it comes when you guys dont want it to come and we want it to come fine. But i did ask Disney about what you guys were "complaining and pointing out" and they told me nothing is perfect and they cannot fix every single little bug and glitch you guys want to point out in the game. My point being that not everything has to be perfect and la da de la da when this comes to the live game.

Every little bug and glitch? So when it is impossible to get through a single invasion without 3 or 4 district wide mass shutdowns, is that a little glitch or a little bug? Is logging on to find that EVERYTHING you are in the middle of doing has been set back two weeks, is that a little glitch or a little bug? When it takes a week to get Mac players back on line, glitch or bug?

Can you imagine how much money Disney loses if the live servers have to be shut down for 3 or 4 days? James, if you are a test pirate, enjoy playing on test. If you are a live server player. Be patient. And stop insulting the test process. OK? I cannot find you a single test pirate who is overjoyed with all the mess this update has caused. and to be a bigger thief of joy, you are expecting WAY too much out of this update. It is fun and makes things a little more interesting but my original assessment of the loot drop thing has been tempered.

What we need, and the only thing that will "save" POTCO is a Chapter Two.

[combatlizzy]

Had the same thing happen to me, Sven. No Noto or any skills or shiney at all. Had to completely log out & back in to regain all. I know there are many ppl happy about the pirates avatars returning back to what they were. And the clothing color was an issue-I kept buying a black headscarf which kept showing white in inventory & when I tried it on. There is much to still be worked on. If released to open, ppl will complain that this stuff was released to fast from test. So give it a chance, mates. It will happen when Disney feels that updates are ready to be released to open. Besides, when it finally happens, it will kinna be like Christmas to those not on test at this time. Ya know how that is-always want to see what is in the gifts wrapped under the tree before the 25th!

[Jamesvsthekraken]

If it goes to Pirates Online Live more people play than Pirates Online Test. So, if that invasion bug whatever you guys are reporting in happens therefore it will be fixed faster. According to what i heard it's coming very soon.... xD

[Sven Osymthe]

If that's the case, why not just throw away the Test server and send everything to Live, messed up or not?

TEST is to TEST, LIVE is to PLAY - making players test the game on the LIVE server is NOT gonna happen. The TEST server is where that happens, not Live. Sure some bugs get discovered on Live, but the bugs wouldn't be there in the first place if Test had enough time to find them.

Unless you see the updates posted on the POTCO website or on the Live launcher, stating that the updates are on Live, then what you heard is probably just rumors.

Be patient and please realize that there is a Test server for a reason...