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| The Kraken ate my what? Official archives of sailing and ships |
Don't put points in Take Cover
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#1
04-24-2008, 08:34 PM
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I've tested your theory about having to activate it before the ship fires, still does nothing. I tested it out for about 30 minutes just seeing if I could get anything out of it. It actually does nothing. I think the developers know it does nothing, either don't really care enough to fix it, or they plan on fixing it in the "future" like everything else they claim.
I find it extremely sad that Disney doesn't even offer you technical phone support. A company the size of Disney and they can't even give you 1 human being to talk to for support...but that is Disney's reputation today (a very bad one). |
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#2
04-24-2008, 10:48 PM
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#3
04-24-2008, 10:54 PM
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I don't know what testing set up you used, but your best bet at seeing in action will be to lead a frigate at an angle slightly off center so that it can only get one of the forward cannons on you.
When it works you'll still see a cloud of smoke like it hit, but you won't hear the cracking wood sound and more importantly your hull points won't go down. I got it to work this afternoon against an EITC Corvette that kept respawning right on top of me while sailing Salty Flats. |
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#4
04-25-2008, 03:28 PM
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I've called them several times on various issues. Don't expect answers, but they will at least make note of your complaint and send it on (supposedly). It's also worth sending an email to [email protected], imo. Several months ago, I sent in feedback about the "Parry" skill. It worked fine at 1 skill point (not a lot, but then I didn't expect it too). But as soon as I put a 2nd skill point on it, the frequency at which I would "parry" went waaayyyy down. I wrote and asked them to look at the code/specs of the skill. Now, I have no way of knowing whether my comments made a difference, but a couple weeks later I noticed the skill was working much more often than it had before. So it can't hurt to try. |
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#5
04-25-2008, 05:06 PM
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They are strictly BILLING support, per the individuals I have spoken with each and everytime I call them. They refer you to the online live chat/bug report process for ALL technical support aspects of the game. Zeppers lvl 40 - All mastered but lvl 21 cannons Groggy McJones lvl 26 - All weapons quest/tp quest finished - avoiding story quest http://pirates.teamofx.us |
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#6
04-25-2008, 05:38 PM
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However, I just called them again and they told me that they are, indeed, the billing department. I asked if they have changed their phone support function recently (as it's been well over a month since I last called) but the guy I was talking to was obviously new (and clueless). When I pointed out that their own website lists that number for Tech Support, he replied: "I don't know why they do that." It was not my intention to mislead -- and I still think an email to memberservices couldn't hurt. 
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#7
04-25-2008, 05:55 PM
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Didnt think that for a moment. As you said, the site SAYS its for technical support. I called them about a month ago for issues with my Port Royal teleport quest I never recieved. I was told they were only billing support at that time. I'd called about a few other minor issues, and had been directed similarly. It appears that they can perhaps flag your already submitted support incident for priority attention however. Zeppers lvl 40 - All mastered but lvl 21 cannons Groggy McJones lvl 26 - All weapons quest/tp quest finished - avoiding story quest http://pirates.teamofx.us |
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