Test Release Notes - April 7, 2010 - Discussion

[Jamesvsthekraken]

I talked to Live Chat and they said its a graphics issue because they said alot of their guests dont have good graphic cards or they have the game settings on high try turning them on low for now. and this is so ready for live im sick of you guys complaining about it not being ready when else would they do an update on Wednesday Night? they havn't before unless its coming to Live. So despite all thats being said here I will stay with the fact that It will either come tonight or tomorrow to The Live Game.

[Sven Osymthe]

Originally Posted by Jamesvsthekraken

I talked to Live Chat and they said its a graphics issue because they said alot of their guests dont have good graphic cards or they have the game settings on high try turning them on low for now. and this is so ready for live im sick of you guys complaining about it not being ready when else would they do an update on Wednesday Night? they havn't before unless its coming to Live. So despite all thats being said here I will stay with the fact that It will either come tonight or tomorrow to The Live Game.

It's more annoying when people keep saying that they want the update on Live when it's only been on Test for a little while. Everyone wants the updates to come, and they will come eventually, people need to learn to be patient. If they need to keep resetting Test because of problems, don't you guys think they'd need to do the same for Live if another comes up? It would be even more of a problem on Live, considering that new pirates would be deleted, ultimately removing new members who come to the game.

The update is NOT ready to be released yet. There are still quite a few bugs out there, and even if it's a problem on our ends - too many crashes are occurring, and it can't all be our faults. There is obviously something wrong on their end if so many crashes are occurring to a wide variety of members. And plus, even if settings are on high - it's offered in the game, it should at least work with the invasions. *Just a note - I could always do invasions on high prior to this update*

And just an example of a bug I had when I logged on (didn't go away til I re-logged and JUST happened before I posted this). All weapons removed, cannon and sail level one, no notoriety - this isn't the first time this has happened. Stuff like this needs to be fixed first.

[BayouGirl]

Originally Posted by Jamesvsthekraken

I talked to Live Chat and they said its a graphics issue because they said alot of their guests dont have good graphic cards or they have the game settings on high try turning them on low for now. and this is so ready for live im sick of you guys complaining about it not being ready when else would they do an update on Wednesday Night? they havn't before unless its coming to Live. So despite all thats being said here I will stay with the fact that It will either come tonight or tomorrow to The Live Game.

Remade my test pirate (yet again) this morning. And was making a bug report the second I got her out of her tutorial.

There are a lot of people working hard when they don't even have to, just to make sure this update works right for players like you. This update is BROKEN. They're "complaining" about things that are NOT WORKING RIGHT. It's getting better, yes, thanks to the many hours of hard work by these "complainers". If this update were to go live without all the "complaining", boy would you be having fun.

Think about what you are saying. Do you really want a broken game? And do you really want all of the other players to go through all of the frustrations of getting stuck with paying for a broken game? Is that what you would wish on people?

Patience is a virtue. And this update is still broken. Nobody deserves to have to pay for a broken game. It will come when it's ready, and not before.

[ex8404]

Originally Posted by Jamesvsthekraken

I talked to Live Chat and they said its a graphics issue because they said alot of their guests dont have good graphic cards or they have the game settings on high try turning them on low for now. and this is so ready for live im sick of you guys complaining about it not being ready when else would they do an update on Wednesday Night? they havn't before unless its coming to Live. So despite all thats being said here I will stay with the fact that It will either come tonight or tomorrow to The Live Game.

Sounds like more Disney technobabble. Blame the player, not the game.

If POTCO sends everyone the same packets, why would it matter how I receive them? I might not have a great video card but so what?

If players have their graphics settings turned up so high then why can they be turned up so high? If they don't want graphics dialed up to 11, then DON"T PUT AN 11 ON THE DIAL!

And James, you seem like a good guy. But you need to be patient and understand that if this update comes to live and requires a total reset, then Disney loses money. They won't do that. Be as sick as you want but no one is "complaining about it not being ready." We are pointing out that it is not ready. BIG difference.

The update is a hot mess. Period. Wednesday night's update wasn't just a simple update. It was another complete reset. It wiped out new pirates, sent people back multiple levels, wrecked inventories and even put their boats back to whatever state of disrepair they were in before the RESET. Now...imagine that happening a week from now on the the live servers.

I might be WAY wrong here but it will take at least a week to stabilize this new inventory thing. I hope I am wrong. I hope there is never another reset.

EDIT: This just in...an e-mail from Disney Technical Support on a bug report sent in Tuesday or Wednesday. I honestly forget which...Highlights are mine...

Originally Posted by Tech Support

Ahoy Captain!

We are sorry to hear that you are having issues with the invasions on Pirates Online. We understand how frustrating this can be. The Pirates Online team is currently looking into this issue. All players will receive a fix to this problem in an upcoming patch, which will be automatically downloaded and installed when released. While waiting for the fix, try to log in and out of Pirates since this may also fix the issue.

We appreciate your help and patience in resolving this problem and hope you continue to enjoy your time spent in Pirates Online.

Thanks for your email and we look forward to seeing you sailing the seas of the Caribbean soon!

Razmik
Technical Support Representative

Nice huh? If you ever get kicked during an invasion, just log off! Wait...what?