Switching our accounts?

[Pirate Funnymush]

Originally Posted by jadedstatik

I agree!

I just found out tonight they switched my account to basic! That is so unfair considering I pre-ordered and others are walking around with unlimited accounts who possibly didn't! I sent them a message asking if those of us who pre-ordered could have unlimited access. They should either make everyone be basic or unlimited not split, that's just way unfair. I was so close to getting my voodoo doll. :h-mad: I know that none of this counts for my pirate in the future but it is excellent practice and will help me figure out how to pass quests faster when I have to do them again.

You pre-ordering the game has no relation or effect on your beta test account. What you pre-ordered is unlimited access to the game when it is released later this fall.

What they are doing now, is beta testing the limited or basic account with some beta users. Not all. So you're account will return to unlimited account when they are finished testing it.

[Vandelay]

Originally Posted by Pirate Funnymush

You pre-ordering the game has no relation or effect on your beta test account. What you pre-ordered is unlimited access to the game when it is released later this fall.

What they are doing now, is beta testing the limited or basic account with some beta users. Not all. So you're account will return to unlimited account when they are finished testing it.

I get that they are seemingly two totally separate events, but in fact there's a VERY high correlation between people who pre-ordered and people who were switched to Basic. Ask around, you'll find that it's true. So far, EVERY player I've met who got switched to Basic was also a person who pre-ordered. And that just doesn't seem fair at all. :h-mad:

[Angel Lockmorgan]

I agree that its not fair and it definitely has to do with when you pre order as I had logged in early yesterday having not pre ordered and had unlimited and a founder title. Later pre ordered and after receiving my confirmation logged on and found I was now basic, no founder and just about everything was locked including my ship!!! Very frustrating!

[Ms_Moofers]

same thing here - once I did my pre-order - BOOM - now I have a basic account - was just getting ready to make my guild and that is locked up along with skills and quests - can't even get a quest from a townsperson - if they keep basic like this, they won't have many players on basic... and since they have advertised so heavily (at least last Spring) that part of the game would be free, I think they need to rework the whole free part - at the very least, let them have fullscreen - can't see a thing (old, bad eyes) on the tiny little playing area.

[Gizmo103151]

Originally Posted by Vandelay

I get that they are seemingly two totally separate events, but in fact there's a VERY high correlation between people who pre-ordered and people who were switched to Basic. Ask around, you'll find that it's true. So far, EVERY player I've met who got switched to Basic was also a person who pre-ordered. And that just doesn't seem fair at all. :h-mad:

Owooo!! That is so not right! I pre-ordered too and I was switched. Arrrgh - well I need to finish maxing out one of my toons anyway.

[jadedstatik]

Originally Posted by Pirate Funnymush

You pre-ordering the game has no relation or effect on your beta test account. What you pre-ordered is unlimited access to the game when it is released later this fall.

What they are doing now, is beta testing the limited or basic account with some beta users. Not all. So you're account will return to unlimited account when they are finished testing it.

Well you are wrong, sorry! I complained and good thing I did because I was right!

This is what it says now on the updates screen on the program when you log in:

"Beta players who pre-order will receive or keep Unlimited Access - UPDATED:

We've corrected a bug in the pre-order purchase flow that was resetting Beta test accounts with Unlimited Access to Basic Access. Beta testers who pre-ordered prior to this fix have been switched back to Unlimited Access and, going forward, any additional Beta testers who pre-order will receive Unlimited Access. We're sorry for any frustration this may have caused.

Please Note: Your Beta test account will either have Basic Access to the game, which is what will be available free to players when the game launches, or Unlimited Access, which will be available through a paid subscription. We also might switch your account back and forth between these during the Beta. We look forward to hearing your thoughts on both!"

[Pirate Rose]

So has any pre-order people been switched back to unlimited from basic? I don't want to pre-order until I know I'm not going to get switched to basic.

[GraceWildRage]

My friend and guild-mate, Captain Grizzly Blackwater, was switched to basic. He had some problems pre-ordering, however, completed that task and was switched back to unlimited! Yay!

[Ms_Moofers]

Originally Posted by Pirate Rose

So has any pre-order people been switched back to unlimited from basic? I don't want to pre-order until I know I'm not going to get switched to basic.

According to the release note, anybody who pre-orders now will not get switched to basic account but will keep their unlimited account until the game opens (good thing!) AND I did get switched back as well (whew!) Best of luck mate!

[Angel Lockmorgan]

I got my unlimited back yah!!

[Vandelay]

I got my unlimited access back also, woohoo!

[Trident]

I did the Pre-Pay and have not been switched to Basic since.....