Chat glitch?

[Searchsoul]

Okay, so I'm on basic access, and my seven day full screen preview just ended. Since then, I've been having trouble with chatting. I can't see any chat from people. I can see the preset phrases, but not any typed chat. He says that other people can hear him, but I can't. The weird thing is, I can hear my other friends. Is there a update I need to download or something?

Also, me and my friend were messing around trying to figure out the problem, and I deleted him, and told him to ask to be my friend. He said that it wouldn't let him. I hadn't ignored him or anything.

Does anyone know the answer to my problem?