Lag Question, since Live Chat is NO help...

[StellaInTheSky]

I'm having MAJOR lag issues on any ideal server. No matter if anyone is around me or not. I can kill, for example, an Assassin with single siege charge. 3-5 seconds later, while they're still attacking and moving (and I'm not attacking), they will fall over and the rep/loot drops will appear. Mind you this happens with any enemy be it land or sea. It's only been an issue for about 2 days, though today it was worst. I sent a bug report and went to live chat, who I had to prompt for answers of any sort and was fed up with by the end of the chat. Copy of my live chat text in case anyone wants to know what their answer was. (The same as always.)

Chase: I see you are seeing some lag while playing Pirates.

Stella: Yes, it's only been a problem for the past couple of days

Chase: Okay, I am looking at the bug report you sent us right now.

Stella: Ok.

Chase: Are you playing with a wireless connection?

Stella: Yes I am.

Chase: We recommend using a wired connection for a more stable and faster connection.

(About 30 seconds of no other response followed this...so I finally typed something to get them to answer further)

Stella: It isn't an option for me to play on a wired connection though. I haven't had any problems like this until 2 days ago, why would it suddenly come up as a problem if it was my connection?

Chase: There can be a lot of factors when using wifi, the logs show your ping is over 1000 ms.

(Not even kidding...a full minute before I decided I wasn't getting any explanation on this and AGAIN had to prompt them)

Stella: Which means what, exactly?

Chase: It takes 1000 milliseconds for your game to talk to the servers, a normal connection is about 500 ms

Stella: Well aside from connecting via wired connection, is there something I can set differently, like graphic settings?

Chase: You can try lowering you graphics settings in the options menu.

Chase: Also is anyone else using the internet while you play, that could increase lag.

Stella: I'm not sure, my roommate has the main computer on but I don't know if they're using it when I play. I will find out next time I log on and see if that helps out.

Chase: You can also be sure not to use to much bandwidth on your computer while playing.



Mind you all, we have very reliable and fast internet. I'm not sure why 'my pings' are so high, unless it's something to do with our service just having connection issues. Magically enough, I can manage anything else I want on my computer and there is no major issue with slow connections or anything. I'm sick of hearing that I need to have a wired connection as I know for a fact that yes, wired connections are going to be better but that is NOT an option for me at all and will not be.

Anyways, apologies for the long-winded post. I was asking for something along the lines of changing my settings from DirectX9 or something. I know nothing about what those mean (the settings on the launcher) and have been told in the past to change them but apparently today I'm only gonna get one answer from the weekend crew in California. Any help anyone can offer would be appreciated.