Reporting Bugs Is Bugging Me!

[Silly Princess]

I'm a bit miffed again. Sent a bug report due to not being able to play Blackjack today; if I go up to the table it accepts my bid but I get no cards and it starts again at the next round. Poker is fine, it's just the blackjack and this is the first time it's happened to me; I've played a bunch of times before.

I get the following reply:

Thank you for your recent bug report to Pirates of the Caribbean Online.

Pirates Online utilizes the latest 3-D features of current video cards. It's helpful to stay up to date with your video card's latest software drivers.

The problem you reported might be resolved by upgrading to the latest version which can be found on the manufacturer's or vendor's web site.

The graphics card installed on your computer is the NVIDIA GeForce 8500 GT with drivers from 11/24/2004.

Thanks again for your email and we look forward to seeing you soon in Pirates of the Caribbean Online.



I know some issues could be due to out of date cards/drivers...but almost every time I report something I get that reply; we're not here to test our graphics cards, we're here to find bugs so the game can be at it's best when it's released. I just got that new video card a couple of weeks ago, the drivers are up to date and I doubt if that version of the card was even available in 2004.

If they're going to use standard replies, a "thanks for the report, we'll look into the issue" would be better than always being told our pc and hardware are not up to date (especially when they are).