input not supported

[lisdan]

Hello, my kids were previously playing this game with no troubles, but yesterday after they logged in and updates were installed, after you click "play" the input not supported box is the only thing that is displayed on the screen but we can still hear the game playing in the background. I have an acer aL1706 flat screen monitor and googled "input not supported" and it looks to be a refresh rate problem or vertical sync frequencies that are too high. In general they said the games input frequency is out of range.

Any help is greatly appreciated!!

[lisdan]

I updates my drivers and now I have the ATI suite to adjust settings, but what do I adjust them to? ......Anyone........?

[Nekobaby]

I don't really think the drivers were the issues if you could play fine before. All you probably had to was lower the resolution on the game. It's likely that someone raised it higher then your screen could go; that, or they switched from full screen to windowed and vice versa where one res was too high. Try going into the the game options on your machine for the game....

Folder (default location):
C:\Program Files\Disney\Disney Online\PiratesOnline

and open
game_options.txt

look for the following text:
default
window_width
1360
window_height
768
fullscreen_width
1280
fullscreen_height
768


This is where the issue probably is. Obviously window is for windowed mode and fullscreen is for fullscreen mode. Make sure the settings aren't above the monitor specs. Otherwise you get a black screen and a message. For example, I can do 1680x1050 for either but I can't do 1600x1200 on my monitor or I get a black screen and the message "out of range". The message is probably different depending on the manufacturer of your monitor. I actually play a little lower though to avoid lag.

Hope this helps a bit.
Nekobaby