Macbook users cant play POTCO - Pirates of the Caribbean Online Fansite & Forums

SEAKING23 · #1 12-16-2010, 06:12 PM

Hey mates i'm sure you all know that macbook users cant play POTCO. i was just wondering if any of you know how long it will take to fix this.

Jack I · #2 12-16-2010, 06:19 PM

Quote:

Originally Posted by Dog Firestack

Known Issues - December 15, 2010

* Mac users can not launch the game. We are investigating this issue and will be releasing a fix as soon as possible.

Sadly there's no-one from Disney here on POF, so we cannot get a time range from anyone on when the issue will be resolved. All comes down to how quick they can find the error in the coding that is denying Macintosh users access and resolving it.

SEAKING23 · #3 12-16-2010, 06:25 PM

Aliright thanks mate. i think i'll e-mail POTCO.

Jamesvsthekraken · #4 12-16-2010, 06:50 PM

I find this super annoying

:/ -_-

***The Skirata Clan*** · #5 12-16-2010, 07:12 PM

You guys need to get used to being castoff by Disney. They always mess up with us Mac users.

Jamesvsthekraken · #6 12-16-2010, 08:20 PM

I still don't get why it's taking them this long? :/

Jack I · #7 12-17-2010, 12:02 AM

You have to look at the actual issue at hand to understand why it's taking so long and put it into the perspective of a programmer. You're talking about a flaw in their coding that has locked out an ENTIRE operating system. It's not just a little bug, it is a pretty substantial issue that probably spans over a large system of source code. It can take some time to find and resolve such a large issue in the massive amount of coding that is Pirates of the Caribbean Online.

Also, while no one has brought it up yet either, I point out that the argument, "Well it's happened before, they should know how to fix it," is a moot point. While people are right that, yes, this seems to almost always happen when Disney does an update, they're still relatively new to handling MMORPGs in the programming of Macs and the issue is not always necessarily the same. It could take a whole day just to assess the entirety of the issue for the Disney staff.

Lastly, you should also take into account that the group working on POTCO is probably relatively small, maybe 30 people at most. Of that group of Disney Interactive working on POTCO, even a smaller group of those programmers are actual asked to work on debugging systems while the other group is with R&D planning new features.

Just give them some time. I realize it is a great inconvenience to some that you cannot play Pirates at the time, but the best thing you can do is just leave it be. Go read a book, watch TV, or something to get your mind off the issue and it will be fixed before you know it.

Stephen O'Malley · #8 12-17-2010, 12:14 AM

I did send in a few bug reports to which I got the following reply:

Spoiler for Email Response:

And now I play the waiting game...

Amelia Heartburn · #9 12-17-2010, 12:18 AM

Still down!!!!

SEAKING23 · #10 12-17-2010, 12:32 AM

Hey jack, got any idea of when they will fix it? i hope they will fix it before the weekend.

that for your post, now i'm not angry at them.

Jamesvsthekraken · #11 12-17-2010, 12:59 AM

Quote:

Originally Posted by Stephen O'Malley

I did send in a few bug reports to which I got the following reply:

Spoiler for Email Response:

And now I play the waiting game...

Aye, I got the same email response.

SEAKING23 · #12 12-17-2010, 01:04 AM

Kinda cheap, ain't it?

Jamesvsthekraken · #13 12-17-2010, 01:42 AM

Yeah, considering the mac users who are members and are paying for the game. -.- For goodness sake, can't disney do anything else other than saying "We're sorry, but log on in a few hours?"

:/

SEAKING23 · #14 12-17-2010, 01:50 AM

Mate didn't you read jacks post? besides, I just was in live chat, and they said there working hard to fix it.

Jamesvsthekraken · #15 12-17-2010, 02:42 AM

I did and they told me the same thing for two days now :/