Call of the Kraken not compatible with Vista?

[The Commodore]

So, I received an email with the code for the new call of the Kraken game. When I went to install it, I got an error, and it came back reading that the game is not compatible with Vista.

Any help?

[Sven Niscadae]

Originally Posted by The Commodore

So, I received an email with the code for the new call of the Kraken game. When I went to install it, I got an error, and it came back reading that the game is not compatible with Vista.

Any help?

Zeke, that seems to be the case. The system requirements listed for the game seem to be Windows Me, 2000, or XP. Is it an error on the page to download it or the installer itself?

If you were able to download it, can you run it "as XP" in a Compatibility Mode? (Right-click the file, Properties, Compatibility tab)

[The Skirata Clan]

Wait! Only those 3 are listed as the required systems? No Mac?

[Questnight]

I have the same problem. I'm running windows vista and recieved the same message.

[djr_8fan]

Aye me too, posted about it in the Jan 7 tread about this download.

[Aaron McEagle]

Im sad.

Two Computers both Vista. BOO to Disney from me. I think alot of pirates have vista...

Originally Posted by Sven Niscadae

Zeke, that seems to be the case. The system requirements listed for the game seem to be Windows Me, 2000, or XP. Is it an error on the page to download it or the installer itself?

If you were able to download it, can you run it "as XP" in a Compatibility Mode? (Right-click the file, Properties, Compatibility tab)

It wont let you download it...

[djr_8fan]

Wonder if a mod could merge these two threads together??

[Sven Niscadae]

Originally Posted by djr_8fan

Wonder if a mod could merge these two threads together??

I thought about it but I think if some users are having problems with this game, they'd mostly likely look in the Tech Support forum rather than in the News forum.

Originally Posted by Aaron McEagle

It wont let you download it...

Well that stinks. Disney should at least let Vista users download the game and attempt to install it at their own risk.

[Aaron McEagle]

I dont know alot about computers but...

Do you think Disney can updates this game?

[Nelly Darkpaine]

This is the stupidest thing ever. Its not compatible with the TWO NEWEST Windows Operating Systems??????

My hopes are low. Their online customer support email form doesnt even work. I tried to send this:

Brilliant. You give away a 'free program' that offers rewards in the paid MMORPG game, that MANY if NOT the majority of players CAN NOT PLAY because its not compatable with the TWO NEWEST WINDOWS OPERATING SYSTEMS??????

Great work again Disney. Why not let Vista players download, as they can then run the program in 'XP Compatibility Mode'??? We cant even download it to do that!

[The Skirata Clan]

You also need Internet Explorer. Not very Mac friendly either...

[Admiral Finch]

Originally Posted by The Skirata Clan

You also need Internet Explorer. Not very Mac friendly either...

Amen to that. Once again us mac users are shot in the back by D. Thank god the regular game works for mac.


-Kermit

[combatlizzy]

I have Vista & can't download either. But I am not great with computers either, so I wouldn't want to take any risk that might mess my computer up or I'll be calling & paying for the Geek Squad!

[djr_8fan]

Ok, today I sent an email to POTCO member services. This is what I said:

Comments or Questions : Today I received the email with the code to
> download the free game Call of the Kraken. I used the code to get to the
> download yet was unable to download this game. Reason is I have a
> computer with Windows Vista. Most of the people I know who are unlmited
> have Vista, Windows 7 or use a Mac. I was very excited about getting
> this new side game and now im not happy. The game requires Windows
> Me/2000/XP to download and there is not a new version for the new
> windows versions yet. I tried to send an email to the guest services
> through the downlodable games page but got an error. I also tried to
> comment on the Grog Blog but my comment still hasnt been posted and its
> been well over an hour. Please resolve this issue, update the game
> download for Call of the Kraken to include the new versions of windows
> and allow Mac users to download it also.
>



This is the response I got:

Hello Kim,

Thank you for your message.

Unfortunately, Call of the Kraken is only available for Internet Explorer. Below are
the system requirements:

Windows Me/2000/XP
1GHz processor,
256 MB RAM
400MB hard-drive space
32 MB Graphics Card with 3D Graphics Acceleration
Direct X 9 or better.

We apologize for any frustration.

We hope to see you in the Caribbean again soon!

Stacey
Pirates of the Caribbean Online Member Services

[The Skirata Clan]

Good work Miss Goldwalker. At least they answered fast. Maybe they had this ready since the game came out as a mini-game for The DXD thing.