Pirate Name Issue

[Tetley]

Hi,

I only post here as I'm at my wits end and don't know how to do anything else to remedy this.

I created my pirate on May 3rd. As of May 17th, my name has still not been approved. I think I'm the only Lvl 18 pirate named "Pirate" around. I have emailed support numerous times (to numerous email addresses given to me either by the PotC Online website, live phone support reps etc, and all I get is either no answer, a live person telling me to send an email, or a generic cut-and-paste email response telling me that name approval is done in batches and that while they try to review most within 24-48 hours, some may take longer. Is 2 weeks acceptable though?

Has anyone else experienced a lengthy name approval process? If so, how long did it take, and what happened to get it either approved or a new name chosen etc?

The name I chose was Tetley Lovesacuppa; Live phone support told me that they were probably looking up "acuppa" in various world dictionaries, but that if I had information I could write the [email protected](sp) email with an explanation (which I did), but that was over a week ago.

I love the game, and don't want to stop playing (and do not want to have to start a new pirate) but I think some better communication from Disney on this isn't too much to ask for, and that in general based on other MMO's I've played, a naming issue *should* be a fairly easy fix.

Any suggestions?

- Tetley Lovesacuppa (Hopefully!)

[Nick]

2 weeks is no acceptable, I personally have no avenue to get things done faster but i would keep hounding them.

[Angel]

Sounds to me like they are rejecting your name. Unfortunately some names arent Disney approved. However Ive seen names slip through that I cant believe made. it. You might have to go with a different name.

[Tetley]

Which I'm totally fine with, I'd just like someone from Support to actually contact me and tell me, and provide me a resolution. Looks like I'll just keep sending the emails every few days until it gets fixed.

Thanks all!

[Tetley]

After 15 days I finally got a response stating that the name was rejected. I submitted a new one so fingers crossed it goes through, or I'll know now it could take weeks to get reviewed.

[Sarah]

How Could Disney Not know that's a Tea reference??? I thought the name was rather cute. Hope your new name goes thru quickly, and you like it as much

[Lady Freckles]

Only reason I can think is that Tetley is a brand name - as soon as I saw a post here by the name Tetley, I thought of tea.

Hope you have success getting your new name approved.

[Sven78]

Yup.. Naming guidelines state no copyrighted names.. but it also states no titles(ie Captain or Dr.) as names, but I dont know how many "Captain so and so" are out there, so go figure on how they review names