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Wifi is just not as reliable has a hard wired connection. Interference in different places manifests itself differently on different networks and machines. Weak signals, signal drops are much more frequent, as they compound any connectivity/lag issues that a user may have to thier ISP alone.
Your not likely to have many online games of this nature say they support wifi connections.
Wifi can be used. People use it, and successfully.
Someone mentioned they were surprised it wasnt up to 'standard'. They absolutely code to the standard. Wifi connections communicate just like a hardwired one (as far as the network protocol portion the game developers control). Wifi unlike a hired wired connection, will often have moments of signal drop or loss, or its smaller bandwidth pipe may become choked. When this happens it causes lag (or disconnect in the case of a drop). The more code they put in, to resolve these situations, the more lag will be introduced, because the game will now have to review, monitor, and attempt to hypothesize what it is a player will be doing when/if they lossed/drop signal or got seriously lagged.
I have played numerous games online for years, and the wifi players are always the ones having the most problems. Im just basically saying that a properly configured hard wired connection is going to work better than a properly configured wifi connection, thats a fact.
Hey, we use what we have to get our game on though... and wifi works. I know I have played over a wifi connection myself. That tech may have been just using an easy 'out'. It's not a wrong answer necessarily, but it doesnt mean its the right answer for your situation. Did you submit log files, etc for them to review and identify the problem? And did they say that it WAS because of loss of connection? Or did they just 'suppose' it.
The problem your having doesnt even sound like a connection issue to me though. I dont think that part is even played across the net (its the opening 'walkthru'). I would try it hardwired to the net to see if that is the issue, but just doesnt seem likely to me.
You've likely done it, but maybe uninstalling and reinstalling the game would help.
As far as "most people prefering wireless", this isnt accurate at least not in the online gaming world.
Thats like saying "most people prefer playing online games on laptops", which I seriously doubt is true.
Although some people use wifi solutions in thier homes to connect desktops to the net, this is not that common.
You just dont hear the people with properly configured hardwired connections having that many connectivity issues.
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