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Hmm...
Check to make sure you have the specified requirement (Start > Control Panel > Performance and Maintainence > See basic information about your computer. Information you need should appear under' Computer' at the bottom of the pop-up) before playing.
If so, and still doesn't work, try uninstalling it an re-install it. If that doesn't work, just send an error report to them using the feedback page.
But anyway, I've managed to get into options and i'm going to try and put al the graphics low and see if that loses some lagg.
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