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It's all ram and processor speed. Since its new I would guess that you have plenty of memory and the processor is fast enough. I have heard Vista is junk though, maybe your problem hehe. I would do what Angel said and send them a report with all your specs etc.
On the other hand, it could also be your video card. Try loweing the settings for graphics in the game and see if that helps. I know I had to do that and it is fine now.
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