Hi,
I only post here as I'm at my wits end and don't know how to do anything else to remedy this.
I created my pirate on May 3rd. As of May 17th, my name has still not been approved. I think I'm the only Lvl 18 pirate named "Pirate" around.
I have emailed support numerous times (to numerous email addresses given to me either by the PotC Online website, live phone support reps etc, and all I get is either no answer, a live person telling me to send an email, or a generic cut-and-paste email response telling me that name approval is done in batches and that while they try to review most within 24-48 hours, some may take longer. Is 2 weeks acceptable though?
Has anyone else experienced a lengthy name approval process? If so, how long did it take, and what happened to get it either approved or a new name chosen etc?
The name I chose was
Tetley Lovesacuppa; Live phone support told me that they were probably looking up "acuppa" in various world dictionaries, but that if I had information I could write the
[email protected](sp) email with an explanation (which I did), but that was over a week ago.
I love the game, and don't want to stop playing (and do not want to have to start a new pirate) but I think some better communication from Disney on this isn't too much to ask for, and that in general based on other MMO's I've played, a naming issue *should* be a fairly easy fix.
Any suggestions?
- Tetley Lovesacuppa (Hopefully!)