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Disney always tells you it's latency if they have no clue what else might be causing it - they do the same on TT. Their customer support is lacking.
Regarding problems - the only one I've really seen since the update is loading screens sometimes take longer than usual and I've had the gun freeze bug a few times. I'm thankful it's not been worse.
All I can suggest is asking others here what helps, sending bug reports so they realize that there really is a problem and playing on quieter areas.
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