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Originally Posted by Sarah
"The issue you reported may be due to an incompatibility with OpenGL and your video card driver. Enabling Pirates Online to use DirectX 9 should resolve the problem.
To specify Pirates Online to use DirectX9 you will need to edit the "game_options.txt" file located in the PiratesOnline directory if you have ever saced settings in the Options Panel.
1) Go to Start | Programs | Accessories | Windows Explorer
2)Navigate to C:\Program Files\Disney\Disney Online\PiratesOnline
3) Double click on game_option.txt
4) Make sure "state" has "working" on the line directly below it. If you see "attempted_working" change it to "working"
5) Under "api", please change the text from "default" to "pandadx9"
6) Save the file then launch the game"
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Thanks for this information, I know I am about one month late or so replying, but it resolved my issue also. The game, specifically when battling with my cutlass, would literally skip like a record player. It became really annoying and I remember this issue during the beta version also. I was going through my own technical support issues from beta but couldn't find the solution. When reading the above steps it rang a bell and figured it would resolve the problem like it did during beta. Well, I am off to potentially be some sort of pirate again...Thanks!
EDIT 04/10/2008 10:55PM
One other thing I noticed regarding this file, if you never click on "Options|Graphics" and save the information this game_option.txt file is never created. By default, There is another file very similar called Last_Working_Options.txt that actually is your default graphics setting and when this was updated pirates online worked fine. If you updated the Last_Working_Options.txt then you should be ok, but if you decide to customize your graphics you will have to update the game_options.txt file which is not installed by default you physically have to customize your options.