[Sarah]

I had an ATI problem, too. Here's what pirates sent me:

I was having major graphics issues myself. On the official Pirates web site, there is a list of supported drivers (sorry, can't remember exactly where, but it's something like tech support, or known issues....i'll check)

Anyhow, turns out my graphoics driver was not on their "officially supported list" (ATI Radeon xpress 1100, also a vista os). I sent a question to customer support about the driver, and if it would be added to the supported list, and they sent back a fix. Works perfectly now!

Go see if your driver is supported, and if not email them. I got the fix sent back in less than a day, and for the POTCO team, that's like warp speed

This was the fix they sent me, I have no idea if this will work on your computer though, so check it out before you try this:

"The issue you reported may be due to an incompatibility with OpenGL and your video card driver. Enabling Pirates Online to use DirectX 9 should resolve the problem.

To specify Pirates Online to use DirectX9 you will need to edit the "game_options.txt" file located in the PiratesOnline directory if you have ever saced settings in the Options Panel.

1) Go to Start | Programs | Accessories | Windows Explorer
2)Navigate to C:\Program Files\Disney\Disney Online\PiratesOnline
3) Double click on game_option.txt
4) Make sure "state" has "working" on the line directly below it. If you see "attempted_working" change it to "working"
5) Under "api", please change the text from "default" to "pandadx9"
6) Save the file then launch the game"

That's word for word what they sent me, and it works like a charm

Copied from my post in computer problem section