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Ahoy Elizabeth!
I'm sorry that this has been happening to you.
In order to fix this, you must first access your router's control page by going to the address 192.168.1.1. You must then log in. If you are using a Linksys router, there is no username, and the password is "admin" If you have anything other than that (Cisco, Fios, etc.) the login information should have been supplied for you somewhere.
Once you are into the settings page, you should be in the "Basic Setup" page. Look for the field that says "MTU." Once you have found that, switch it from "Auto" to "Manual." You must then type in "900" in the field that originally said "1500." Go to the bottom, and push "Save Settings." This should fix the problem. It worked for me.
Fair winds,
~Chris Ironhawk
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