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Unfortunately, I think they have more things to worry about than bad behavior from players.
They're taking WAY too long on a second story quest, and in only a few months, it's the third year of POTCO. That's it, and we still haven't seen a second story quest.
There's no excuse. There's just too many more things to worry about than some chat problems.
While it's a big thing they should worry about, they just can't. POTCO is almost down the drain, and if they can save it with another story quest or two, they will, and if that means letting the chat system stay unfixed, oh well.
Extremely good observations here. It's amazing what they let through and don't let through.
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