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I'd personally give the game an A-. Being a member since day 1, I've seen all that this game had and currently has to offer, and I am pleased that they do keep the game updated with new events to a point. They are trying to bring us content and do keep things rolling, and you can't complain about the price compared to some other online games. It is a thankless job to work on an online game for sure though, that I have no doubt of. Your target group will never entirely be pleased, always demanding new content and then complaining solely about the downs of it when it is finally released. This is the way it is for all online games and nothing can be done to stop it.
That being said, do I agree that Disney has let us down in areas? Absolutely. Disney has hinted at a 2nd Story Chapter, the Kraken, Customizable Ships, and many other things since the game was first created, and aside from some concept art and untextured 3D models of the Kraken, we've yet to see most of these items come to fruition.
My personal belief is that Disney should take the opportunity with this game to release Expansion Kits, which provide new areas, questlines, etc, on a 9-12 month basis, with small updates being added inbetween. What would be included in these expansions? Well, to take from previous updates, large things like the ability to customize our pirate, invasions, remodeled islands/caves, privateering, etc. would be the kind of updates you would expect to see in an expansion, while holiday events, small numbers of new enemies, etc would fill in the gaps. It would be nigh impossible to do this though, as Disney has it's resources spread out over numerous games, and these resources are few and sparse.
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