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call them and ask for a game log of the night in question and ask for the straw that broke the cammels back and when thay ask is there anything else they can do complain about the have a horrible day remark and if they try to do anything e mail related other than emailing you the game log tell them i can't do it its completley automated and if that does not work put down the phone call them again and say specificly (source from another thread somewhwere) um could you please release my account ban the game is pirates online then they will ask you for your account name say it and they should get it fixed thats all i can think of oh and they will yell probably but it should work keep us updated
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