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Sounds to me like they are saying use VOIP if you want but remember the exchange of personal info is a no no. They are in my opinion covering their backsides.
They are not going to seek out VOIPers but if any trouble came to their attention regarding the transfer of private info they will act on it.
Im sure they are well aware all games use this and its the norm, when playing a Disney game you get an extra layer of cover our backsides, no matter what you ask, you will never get a straight answer.
Arguing about it on here is going to prove nor solve a thing, IMO drop it, if your groups want to use it terrific if they don't, dont. Its a norm on almost ever online game out there.
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