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I got my ship back, pretty quickly actually. I contacted tech support and they said they were aware of the issue and a while later, the game was shut down and when it came back, my ship was back.
Now, however, a friend of mine has the same problem and it's been ongoing for a few days now... we were on his ship when the game froze for all of us (well the sailing part, we could not sail or use cannons) and we had to leave the ship. He has not been able to get his ship back since then. He was told by tech support he needs to go to every ocean until he finds his ship but he has done that and no luck!
It has shown him on his ship on my friends list, up until today. It no longer shows him on ship, however, he still cannot go out and retrieve it.
Any ideas?
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