Pirates of the Caribbean Online Fansite & Forums

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-   Computer Technical Support (https://www.piratesonlineforums.com/forums/forumdisplay.php?f=43)
-   -   Pirates Account Services, Help, Live chat, etc...links! (https://www.piratesonlineforums.com/forums/showthread.php?t=7838)

MacIronhawk 09-12-2008 01:43 AM

Pirates Account Services, Help, Live chat, etc...links!
 
I have made a guide on the TTC site for things on toontown.
Live chat link, customer service, toontowns customer service number, etc...
I think making one on POF will help anyone needing help.
I hope this gude helps you! :)
Live chat link.
Available 10:00 AM to 7:00 PM - Pacific Time - Monday thru Friday
and 6:00 AM to 7:00 PM - Pacific Time - Saturday and Sunday

Before logging in to Live Chat, take a moment to check out some of our Frequently Asked Questions. If you don't see the information you're looking for on this page, scroll down to visit Live Chat.

Q:I'm experiencing a technical problem. Can Pirates Online Live Chat help with this?

A:We'll be happy to assist you with technical problems in Live Chat. Before logging in with Live Chat, be sure to click here and send a bug report. When you send a bug report, we'll be able to view information about your computer to help us troubleshoot the problem with you.

Q:Can you tell me when a new feature is going to be released in Pirates Online?

A:Live Chat is designed for technical assistance, limited billing assistance, and limited advice for game-play. We don't offer information about future releases in Live Chat, but you can find all the latest information on the Pirates Online homepage and in the Release Notes.

Q:My password isn't working or I've forgotten it. How can I retrieve my password?

A:You can retrieve your password by clicking the "Recover/Change Password" link under "Account Services" on our web site. If you've chosen a Parent Password, you'll also receive it when you use the Password Reminder.



Contact us link.
Contact us can help you with almost anything you need that involves pirates.

http://a.disney.go.com/pirates/onlin...t_redskull.gif Technical Support

Report a Bug: report a crash technical problem, or gameplay related issue.

E-mail form: for account problems or other customer service issues.

Phone: 877-427-7744

http://a.disney.go.com/pirates/onlin...t_redskull.gif Parental Controls
  • Phone: 866-993-6263
http://a.disney.go.com/pirates/onlin...t_redskull.gif Account / Billing Support
There's another/different. Remember different.
E-mail Form.



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FAQ
Find answers to our player's most frequently asked questions.
FAQs



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Players Guide
The ultimate resource for all types of game information.
Players Guide.



http://a.disney.go.com/pirates/onlin...t_redskull.gif Report Bad Behavior
Report inappropriate behavior in game.
Report Bad Behavior here.



http://a.disney.go.com/pirates/onlin...t_redskull.gif Game and Chat policies
Review the Pirates Online Code of Conduct and the various chat options available in Pirates Online.
Game Chat and policies.

Here's the Site Map.

http://a.disney.go.com/pirates/onlin...ers/header.jpg

Graphics Drivers link.

Remember to upgrade your Graphics Driver everytime it's upgraded.

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Avatar Naming Guidelines:
  • No foul language
  • No inappropriate mixed case. For example: Neither JoePirate nor joEpiRAte. Joe McPirate is ok.
  • No Disney characters or other cartoon characters
  • No exact characters from the Pirates movies and no mixing of exact character names. For example: Elizabeth Turner, William Sparrow
  • No sentences
  • Names must be at least three letters
  • No names that imply that you're a Disney employee
  • No names with titles already in them. For example: Captain Anne, Mr. Smith
  • No copyrighted names
  • No non-English words
  • No religious names
  • No references to anything illegal
  • Apostrophes, Periods and Dashes are the only punctuation/symbols allowed, but must be separated by a letter.
  • No personally identifiable information. For example, you can't use your own name

http://a.disney.go.com/pirates/onlin...t_redskull.gif
Guild Naming Guidelines:
  • No foul language
  • No inappropriate mixed case. For example: Neither JoePirate nor joEpiRAte. Joe McPirate is ok.
  • No Disney characters or other cartoon characters
  • No exact characters from the Pirates movies and no mixing of exact character names. For example: Elizabeth Turner, William Sparrow
  • No sentences
  • Names must be at least three letters
  • No names that imply that you're a Disney employee
  • No copyrighted names
  • No non-English words
  • No religious names
  • No references to anything illegal
  • Apostrophes, Periods and Dashes are the only punctuation/symbols allowed, but must be separated by a letter.
  • No personally identifiable information. For example, you can't use your own name


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