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-   -   Desktop Launcher? *Merged* (https://www.piratesonlineforums.com/forums/showthread.php?t=25803)

ruisen2000 06-28-2011 05:19 PM

Desktop Launcher? *Merged*
 
Does anyone know if there is a new POTCO desktop launcher that works?
Or is POTCO still making us play on browser?

ameliapond 06-28-2011 05:46 PM

Loading issues?
 
Well, this is really annoying me. I can launch the program from the web browser. It seems to go all fine and dandy. I go onto a public ship to do some plundering with my new character and (this is just today after the update), it locks up. I can move and everyone can talk.. but everything around the ship is frozen. So, I teleport to Tortuga. It won't even teleport!

So, by now I'm frustrated. I close it out and go back in. I level up my pistol before I realized I wasn't on Abassa like I thought. So, I teleport. Frozen again!


Is anyone else having the same problem I am with this new update?

Pirate Bood 06-28-2011 06:16 PM

I do, I do!

Ok, you can get the pirates launcher online, or you can seed it from another computer, OR you can have a friend send it to you provided you do know someone in real life who also plays on launcher. I'm not sure we are supposed to post links to other sites on here but look for it on file planet or google it.

PB

Sasha Pretty Thief 06-28-2011 07:36 PM

Last night I couldn't log on through the browser so I unistalled the game completely from my computer. Then I went back and logged in and it let me download the launcher. The only problem I'm having with using the launcher is that when I try to change the screen format to window mode, the whole thing goes black. I gave up. Lol! I hope you have better luck than I did. :pirate6:

Captain Seaford 06-28-2011 09:48 PM

If you are Basic Access, you cannot play in launcher. However, if you are Unlimited Access and want a launcher, here it is:
http://blog.piratesonline.go.com/blo..._the_caribbean

HammyTheSquirrel 06-28-2011 10:53 PM

I think you can just download it from a link in the Release Notes... I did it, but it isn't loading. :( Probably because the game is entirely down, though. Hope it works! ;)

EDIT: doesn't seem to be loading at all. I click it and it just says "Retrieving Version Info", then nothing else happens. -_-

Jim seapaine 06-29-2011 01:03 AM

I cant even play the game right now... o_o

ameliapond 06-29-2011 01:35 AM

After all those problems, I couldn't play it anymore either. Totally wouldn't do anything..


But it's working now! Hopefully with no issues..

HammyTheSquirrel 06-29-2011 02:17 AM

I tried the new launcher.... doesn't even open up! O_e

J.T. 06-29-2011 03:23 AM

I have had trouble loading the game in the first place since Queen Anne's Revenge was added. With this update, it now loads the game, but when it gets to 30 some % it stops.

Captain Jorden 06-29-2011 06:53 AM

I've tried it, it says you half ill load faster if you had basic. Had it loading for the whole day for 12 hours. Nothing.... Bought unlimited and worked fine. :)

Sasha Pretty Thief 06-29-2011 08:53 AM

I've been using the browser since potco came back online today. I re-installed the launcher since I was having issues earlier with it. After logging in and loading it says, "Connection Closed!" Is anyone else having that problem? I have unlimmited access.

Jim seapaine 06-29-2011 11:29 AM

Quote:

Originally Posted by HammyTheSquirrel (Post 333566)
I think you can just download it from a link in the Release Notes... I did it, but it isn't loading. :( Probably because the game is entirely down, though. Hope it works! ;)


Thanks for the info!
I did it and i might actually get in! im on my players screen and the tutorial is loading and 90%

edit:FULLY LOADED! YAY!


edit2: its very late so i cant check out the scoundrel of the sea things, i spawned in abassa its ideal and i saw a player trying to cuss.... o_O

Cannonfury 06-29-2011 03:12 PM

Quote:

Originally Posted by Captain Seaford (Post 333549)
If you are Basic Access, you cannot play in launcher. However, if you are Unlimited Access and want a launcher, here it is:
http://blog.piratesonline.go.com/blo..._the_caribbean

Why not??? I have played on launcher since March 2008...now since May I havent been able to log in...Browser is NOT going to work for me as my computer crashes every time I try.

ruisen2000 06-29-2011 04:55 PM

Well, my launcher is working!!! ..... almost....
I can log in now, but after the "updating" process, it says "encountered an error" nd kicks me back out to the log in screen :sadmh9:

Captain Seaford 06-29-2011 06:27 PM

The old launcher, which I posted above, is no longer available to Basic Access members. You will get stuck on "Connecting to the game...please wait" and it will get you nowhere. The new one in the Release Notes will allow you to play even if you are Basic Access.

Cannonfury 06-29-2011 08:51 PM

Cant find a new one... though mine dowloaded something on its on, Now mine simply crashes while loading instead of staying stuck at the "Connecting to the game...please wait"

HammyTheSquirrel 06-29-2011 09:18 PM

Quote:

Originally Posted by Jim seapaine (Post 333636)
Thanks for the info!
I did it and i might actually get in! im on my players screen and the tutorial is loading and 90%

edit:FULLY LOADED! YAY!


edit2: its very late so i cant check out the scoundrel of the sea things, i spawned in abassa its ideal and i saw a player trying to cuss.... o_O

O_e... it worked for you? All it says is "Retrieving Version Info" on a quick pop up, then nothing else happens! strange...:psmiley27:

EDIT: or do you have to download the actual game through the browser to start playing w/ the launcher? Cause there isn't really a "download the game" button on the website, just an "uninstall" button. :(

ruisen2000 06-29-2011 10:06 PM

Sent in a support ticket, and was told to redownload the new launcher from release notes.
Did that, and.....
Quote:

Pirates of the Caribbean Online encountered an error
oh well... It was worth trying...

Rannulf 06-29-2011 10:09 PM

Quote:

Originally Posted by ruisen2000 (Post 333699)
Sent in a support ticket, and was told to redownload the new launcher from release notes.
Did that, and.....
oh well... It was worth trying...

It did that to me as well. check the graphic settings. Switch between directx and opengl a few times. This fixed it for me.

CaptainKiowa 06-30-2011 04:20 AM

I sent in a support ticket and was given a link for download in the reply from costumer support, though I do not see it on the website... has anyone else not seen the launcher for download on the site?

ruisen2000 06-30-2011 07:20 AM

My old launcher is working!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!

Captain Sharktooth 06-30-2011 07:56 AM

Quote:

Originally Posted by CaptainKiowa (Post 333749)
I sent in a support ticket and was given a link for download in the reply from costumer support, though I do not see it on the website... has anyone else not seen the launcher for download on the site?

They removed it. I'm pretty sure this has already been covered though.

HammyTheSquirrel 07-26-2011 09:32 PM

Game Launcher not Working
 
Ok... so I download the game launcher, and when it loads to the part where you have to log in... it goes *POOF* and disappears as soon as it is loaded. :psmiley27:I had talked on Live Chat and the guy told me to submit a bug... so I did that and they still haven't gotten back to me! That was a week or two ago... -_-

Anybody have ANY idea why the launcher isn't working? Cause I'll be needing it when they totally ditch the browser... o.O

Oh... and the Test launcher works fine. :william:

Davy_Mcwrecker 07-26-2011 10:09 PM

I dunno.... Maybe you should uninstall and reinstall..... Works for a lot of people...

HammyTheSquirrel 07-26-2011 10:16 PM

Quote:

Originally Posted by Davy_Mcwrecker (Post 339786)
I dunno.... Maybe you should uninstall and reinstall..... Works for a lot of people...

I've tried. Many, many times...

EDIT: and in response to Rich... many, many times over the course of about three weeks... and I think I have rebooted. o.O

richfireskull 07-26-2011 11:43 PM

Hmm my launcher was giving me an error a day or two ago,my solution? a simple reboot... that normally fixes my computer. so try that... cause that's all I got for now.

Chris Ironhawk 07-27-2011 10:20 AM

You could try to see if the Launcher is already running in the background...

To check (and maybe fix) this, first go to your Task Manager, (Ctrl+Alt+Del). Then, go to the tab that says "Processes." Sort the list by name and look for "Launcher1.exe." If you see it there, then select it and push the button on the lower right hand corner that says "End Process."

That is all I can think of at the moment... Hope this helps! :D

akamystic 07-27-2011 12:48 PM

Download the launcher again. The first download could be partially corrupt.

HammyTheSquirrel 07-27-2011 03:35 PM

uh... sadly neither of them worked... :(
__________________


akamystic 07-27-2011 03:43 PM

Sounds like something else that is in memory is causing a conflict. What Anti-Virus do you have? What programs launch on boot (in start-up)?

HammyTheSquirrel 07-27-2011 03:47 PM

Hmm... I use AVG for Anti-Virus. Programs... not sure... only know of a little pop up that shows the weather. xD But if that was the problem (which I doubt) it would probably affect the test launcher and the Toontown launcher too.

Oh... and back in 2008 when I had tried to play (too much lag) the launcher i think worked fine with AVG...

__________________


akamystic 07-27-2011 04:00 PM

I use AVG as well. Are you familiar with looking at your start-up items via msconfig and running services via services.msc? What OS are you running (XP, Vista, or 7)?

HammyTheSquirrel 07-27-2011 04:11 PM

Uh... not familiar with that stuff... but I have XP.
__________________


akamystic 07-27-2011 04:22 PM

Click start - run - and type in "msconfig" (minus the quotations) - click ok. Click on the start-up tab and expand the window. Stretch command and location so everything can be seen. Take a screen shot. Also take a screen shot of services (check hide all Microsoft services first). Post them so we can get to the bottom of this.

HammyTheSquirrel 07-27-2011 04:25 PM

Quote:

Originally Posted by akamystic (Post 339983)
Click start - run - and type in "msconfig" (minus the quotations) - click ok. Click on the start-up tab and expand the window. Stretch command and location so everything can be seen. Take a screen shot. Also take a screen shot of services (check hide all Microsoft services first). Post them so we can get to the bottom of this.

Two issues... I don't remember how to take a computer screenshot, and it won't let me expand the window. o.O

__________________


akamystic 07-27-2011 05:21 PM

Ok.... let's take another approach for the time being. Since AVG isn't very efficient at catching malware/spyware I would suggest making sure the PC is clean first. Do a Google search for Superantispyware free (works great) and download and install from either the cnet or filehippo site. The program will automatically update with the latest definitions. Then run a full scan. Report your results.

P.S. - POTC forum nor I will be held responsible for any issues that may occur during the troubleshooting process. Proceed at your own risk.

HammyTheSquirrel 07-27-2011 08:36 PM

Ok... so I went back to Live Chat and the guy went through every possible thing that could have been wrong with it. He even got me to download a new version of my Graphics thingy,... but that didn't help. So after I restarted my computer to finish the Graphics installation, I went back to Live Chat. I ended up with the same guy again, and he told me that he would move my bug report and stuff up to the Development team to see if they could find the problem with the launcher... since it wasn't really a problem with game, but the launcher itself. One of the oddest bugs I have ever seen!

I'm just glad that he took my issue into consideration and decided it was important... especially if POTCO plans on ditching the browser. :psmiley27:

akamystic 07-27-2011 08:39 PM

It still might be something in the PC causing the issue. Try my suggestion above if you want. It's a start.

Mr. Awesome 07-28-2011 12:38 AM

Hammy is not the only Pirate with failure to launch issues...

I haven't been able to log into the Game through the Launcher for two weeks.

akamystic 07-28-2011 12:42 AM

Quote:

Originally Posted by Mr. Awesome (Post 340121)
Hammy is not the only Pirate with failure to launch issues...

I haven't been able to log into the Game through the Launcher for two weeks.

Submit feedback/call them if you haven't already. This needs to be resolved ASAP.

Mr. Awesome 07-28-2011 12:48 AM

Oh look, the game just switched to Launcher only...

Nice knowing ye all...

akamystic 07-28-2011 12:15 PM

I'd be on the phone now.....it needs to be resolved. There must be common factors with those having issues and it needs to be root caused.

Pirate Guy 07-28-2011 08:58 PM

Can't Log on
 
Whenever I click on the launcher, it doesn't come up no matter how long I wait, I also try double clicking it. Any suggestions?

akamystic 07-28-2011 09:19 PM

This issue appears to be popping up more frequently over the past few weeks. Has anything in your PC changed since this started? Install any new programs? Windows updates?

HammyTheSquirrel 07-28-2011 09:29 PM

Um... yeah. Does it just load to the main log in page... then go *poof* in less than a second with no trace of it being there? That's what I have. I went on Live Chat, but nothing that the guy told me to do helped, so he said he'd hand the issue over to the development team. o.O So... sorry mate... I don't think I can help. x(

Jade Hexhawk 07-28-2011 11:18 PM

Quote:

Originally Posted by HammyTheSquirrel (Post 333566)
I think you can just download it from a link in the Release Notes... I did it, but it isn't loading. :( Probably because the game is entirely down, though. Hope it works! ;)

EDIT: doesn't seem to be loading at all. I click it and it just says "Retrieving Version Info", then nothing else happens. -_-

that happens to me too!!! D: it's SO frustrating i've literally tried everything & now i just dont know what to do. i dont think basic/unlimited access has anything to do with being able to use the desktop launcher...:skull:

HammyTheSquirrel 07-29-2011 05:00 PM

Uh... I just found my problem. @_@ And it was so simple to solve that I will never forgive myself! :( Awesome... try right clicking the launcher and selecting properties. Then click the compatibility tab and, under Compatibility Mode, make sure the box is unchecked. (this worked for me... idk if it will work for other OS than XP, but it's worth a try. ;))

akamystic 07-29-2011 05:49 PM

The question is....why did that setting change? ? (rubs chin)

HammyTheSquirrel 07-29-2011 05:52 PM

xD I changed it a while ago because I didn't understand why the new version of the launcher (that they put in the release notes) wasn't working at all. hmm... Maybe this thread should simply not exist anymore... closed? xD

Mr. Awesome 07-29-2011 06:10 PM

Wait! My problems are not over!

- Uninstalls Game -

- Reinstalls Game -

Never mind...

akamystic 07-29-2011 06:29 PM

I'll be doing more research on this over the weekend. Please post any updates or info that might be relevant.

When posting about issues with the launcher, please be as specific as possible.

Is this your first time using the game launcher? When was the last time it worked? What Operating System? 32 or 64 bit OS? Has anything changed in your system? Install any programs since it stopped working? Have any drivers been updated? Windows updates installed? Any specific error messages?

The more information you can provide me with out of the gate, the faster I can try to determine what is causing the issue. Thanks......


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