Known Issues - February 11, 2009 - Pirates of the Caribbean Online Fansite & Forums

**Batleth** · #1 02-12-2009, 04:55 AM

Known Issues - February 11, 2009

Currently we're aware some players may experience a crash when trying to launch the game on a Windows machine. We're working to resolve this issue which is related to graphics updates. Until we do, please use the steps below as a workaround to adjust your computers settings. We apologize for any inconvenience this may have caused. Thank you for playing Pirates of the Caribbean Online.
Workaround:
Follow these steps to change the Color Settings in your Graphics Display properties:
1. Click on Start > Control Panel
2. Select Display
3. Click the Settings tab
4. Under Color Quality, select "Highest (32 bit)" and click Apply, your monitor will go dark for several seconds as the new settings are applied
5. Click OK to exit the Display Properties window
6. 6. Sign in to Pirates Online and press Play.
If you still have issues playing the game, please submit a bug report with your game_options.txt file and most recent log files attached. These files can be found in your C:\Program Files\Disney\DisneyOnline\PiratesOnline folder.