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Old Disneys Inept-Technicial Support: Mail Flooding

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Old 01-27-2009, 04:49 PM
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Disneys Inept-Technicial Support: Mail Flooding

Ok, so most of us experiencd sailors know that POTCO's Inept, Inadequate, or just plain Stupid Report A Bug Screen and Tech Support in general is just a waste of time - and don't even use it for any issue... cause you always get the same two reports: Your Video Drivers are Wrong or Your Firewall Setting are Wrong...

(Of course they aren't - but since they can't seem to admit / post the simple solution of checking the options.txt file for what kind of settings you have and give you the correct fixes - its a waste of time...)

But - on Test when the game does crash and does give me the Bug Screen - I do tend to fill it out. I know I'll get the stupid Video or Firewall message - but I send it anyways...

About a month ago on test - it crashed on the way out and I got the Bug screen - note - this was OVER a Month ago - and I filled in the details and sent it along...

Now to show just how useless Disney's Tech Support is:

1) Yesterday (thats right - a Month and some later) at 12:21pm I got a response back from my Test Crash.

2) As expected, it was The Firewall Message (useless).

3) I got another response (same ticket, same message) at 1:21pm

4) Got another at 2:21pm

5) And Another at 3:21pm

(SKIPPING TO SAVE TIME AND AGONY OF FINGER NAIL RIPPING)

16) At 7:21pm - I reply to their message asking them to PLEASE STOP sending me their automated Message!

(SKIPPING SOME MORE)

26) And My 24TH MESSAGE AT 12:21pm!

Now their Tech Support Automated Mail is broken! And its flooding my inbox every hour with the same message over and over again!

I sent a response (several actually...) no repsonse... just another Message every 21 minutes past the hour...

My only option now is to call Live Support and see if they can stop the stupidity of their stupidness...

I need more coffee...
 


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