Although they may try to put blame on the end user (in many cases) it doesn't mean they aren't aware of the true issues at hand. I believe you must call and submit issues every single time they occur.
The calls and submissions via email, in game and chat must be logged. They should be working to fix the biggest glitches first (one would think). I couldn't imagine a major update getting released with the current server issues.... unless the update includes some fixes.
Don't shrug off issues.... they all need to be known. Submit.... Submit..... Submit.
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